Sales Team Leader

1 week ago

Pune, Maharashtra, India AgriBird Services Private Limited Full time ₹ 2,20,000 - ₹ 3,00,000 per year

We're Hiring Join the Growth Journey with Agri Bird

We're expanding our dynamic team and looking for a passionate professional to join us as a Team Leader.

Location: Kharadi, Pune

Type: Full-time

Years of Relevant Experience:

Minimum 2–4 years of overall experience, including documented Team Leader (TL) experience in a domestic inbound and outbound customer service voice process (Mandatory).

Must have managed a team of at least 20–25 advisors in the current or most recent role.

Key Responsibilities:

· Set clear goals for the team and track their performance using KPIs.

· Ensure smooth day-to-day operations and help the team meet targets.

· Monitor calls, regularly coach team members, and support low performers.

· Guide the team to respond to customer queries promptly and effectively, ensuring customer satisfaction.

· Collaborate with the Training and QA teams to identify training needs and provide regular coaching or refresher sessions.

· Be a motivated self-starter who's eager to create impact from the ground up.

Qualifications & Skills:

· Strong communication and leadership skills.

· Fluency in Marathi (required).

· Problem-solving mindset.

· Willingness to work in shifts and handle sales-related tasks.

· Customer-focused, especially in the agriculture sector.

· Good knowledge of Agronomy is a must.

Job Types: Full-time, Permanent

Pay: ₹22, ₹30,000.00 per month

Education:

  • Bachelor's (Preferred)

Work Location: In person

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