Customer Support Specialist

2 days ago

Ahmedabad, Gujarat, India Injala Full time ₹ 3,00,000 - ₹ 6,00,000 per year

About Company

Injala is a leading enterprise software company revolutionizing the insurance industry with our cutting-edge technology solutions. As a multi-national corporation headquartered in Dallas, USA, and with a significant presence in India, we are committed to transforming risk management through innovative software. Our growth trajectory has been impressive, achieving 30+% annual growth for the last five years.

Company Website:

We are looking for a detail-oriented and proactive Client Service Specialist to support our administrative and operational activities. This internship offers hands-on experience in office management, coordination, and day-to-day business support functions in a professional corporate environment.

Responsibilities:

  • Assist in managing business documentation related to insurance, finance, or legal sectors.
  • Work closely with senior team members to learn and support business processes and client interactions.
  • Handle customer support inquiries and provide assistance as needed.
  • Support the team in managing software systems for business process operations.
  • Use Microsoft Office tools such as Word, Excel, and PowerPoint to create reports, presentations, and documentation.
  • Participate in training sessions to improve knowledge of business processes and BPO operations.

Requirements:

  • Basic understanding or interest in administrative operations and business support services.
  • Familiarity with Microsoft Office tools Word, Excel, Outlook, and PowerPoint.
  • Good written and verbal communication skills in English.
  • Ability to handle documentation, coordination, and follow-up tasks effectively.
  • Prior internship or part-time work experience in admin, operations, or customer support is a plus.

Benefits:

  • Open Door working culture
  • Recognition and rewards
  • Festival and team celebrations
  • Flexible work timings
  • No Sandwich Leave Policy
  • Referral Bonus Program
  • Medical Insurance.

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