TM- Program Management| L&D| 7+yrs| Full-time| Hybrid| Bangalore

Designation:TM- Program Management-Learning Operations

Working Hours: US shift (6 PM to 03 AM)

Hybrid Model: 1-week WFO in a month

Work Location:Bangalore

Job Type: Full-time

Must Have:

1. Min 7+ years experience in global program management in Learning and development
2. Mandatory skillset- Program Management, L&D from a corporate or MNC
3. Immediate/60 days

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IMMEDIATE JOINERS ALERT

We're looking for candidates who can join immediately.

If you're available, please send your CV via WhatsApp only to:

Please note: No calls will be entertained.

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Job Summary:

The Project Manager Role at Company will be responsible for managing content development projects, stakeholder communications and drive special projects for GHRSS.

Core Areas of Responsibility:

• Program Planning:
• Program Preparation:
• Finalize Roster and Update Resources/Teams:
• Scheduling Trainings:
• Graduation Certificates
• Pre-Program and Regional Communications:
• Kick-off Details
• Program Communications:
• Program Resources:
• Participant Tracking:
• State License Tracking:
• Onboarding Curriculum Creation:

Key Activities.

• Create key dates for each class, 6 months to 1 year in advance of the program start date.
• Gain agreement from Program Manager and share with TA (Training Assistant).
• Liason between Katie A and External Partner to share key dates.
• Create/update master plan spreadsheet for new classes, including key dates to populate formulas.
• Collaborate with Program Planner to build the program plan in Planner and assign tasks.
• Partner with TA and ARCs (Achieve Regional Coordinators) to confirm the final class roster.
• Pull reports from Talent Connect and review Oracle reports to add approved/pending review employees from the Waitlist tab on the master tracker.
• Email ARCs with a deadline to review/confirm the roster and make necessary changes.
• Maintain the Leader Contact List, assigning ARCs/ALCs (Achieve Local Coordinators) per class.
• Request participants to be added to Achieve Team and private class channels.
• Create training schedules for Trusted Partner (TP) and Hartford, if there are multiple sessions.
• Handle schedule change requests and communicate them to Hartford if necessary.
• Request the creation of graduation certificates from the Global Center of Excellence .
• Submit graduation certificates to the print shop and coordinate shipping.
• Order inventory for graduation certificate holders and pullovers.
• Collect size requests from participants and coordinate shipment with the vendor.
• Manage and collaborate on pre-program and regional communications.
• Update Kickoff Decks and On-the-job learning Deck.
• Present on each Kickoff call and send follow-up emails with recording links and resources.
• Send invites for Kickoffs, TP, and Hartford (approximately 10-15 invites per class).
• Manage ARC/Participant communications and MS Teams posts.
• Maintain Participant Travel Guidelines document for Trusted Partner.
• Maintain Travel Form for scheduling and in-person purposes.
• Maintain high-level Overview resource and support updating other resources.
• Coordinate SIT Code Changes and Title Changes with the firm support.
• Manage spot bonus after CLCS.
• Update Achieve Master Tracker with new classes, training dates, manager changes, and program status changes.
• Create tracking form for state license tracking and share progress reports with Achieve Leadership.
• Request creation of curriculums and class groups from company
• Email Company to trigger assignment of curriculums and request progress reports.
• Support content and materials updates for onboarding curriculum.
• Schedule executive drop-ins and contribute to debrief meetings.
• Maintain schedule for the firm as new classes are added and send emails to trigger reporting.

Qualifications:

• Bachelor's degree in Human Resources or related field is preferred.
• Minimum of 10 years of experience as Program manager/ training coordinator or operations specialist
• Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
• Strong organizational and time management skills.
• Attention to detail and ability to manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in MS Office suite, MS Projects, Jira or MS Planner is preferred.