Customer Support Executive, Presales Executive, Voice Process,

2 weeks ago

Hyderabad, Telangana, India Nextgen Property Adviser Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Nextgen Property Adviser Pvt Ltd ) Buyers focused Real Estate Software Company.

Job Title: Customer Support Executive (CSE)

Location: KPHB (Hyderabad)

Experience: 0-6 Months

Compensation: 2,10,000 (15K) Net pay

Job Description :

We are looking for a representative to join our team at NextGen Property Adviser as a Customer Support Executive Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer service.

Roles and Responsibilities :

  • Managing outbound and inbound calls in a timely manner.
  • Provide accurate information about products and services.
  • Identify and assess customer needs to achieve satisfaction.
  • seize opportunity to upsell the product.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
  • Maintain Client Interaction logs in CRM.
  • Stay updated on industry and best practices.
  • Contribute to a positive and supportive team environment.

You will be a perfect fit, if you have

  • Bachelors degree in any discipline.
  • Strong communication skills and customer centric approach.
  • Ability to learn quickly and adapt to New environment n Challenges.
  • Basic computer skills and familiar with Ms Office suit.
  • Problem Solving Attitude and willingness to take on new challenges.
  • Willingness to work in flexible hours.

Note:

1. We are working on Saturdays and Sundays ; our week off will be on Tuesday OR Wednesday.

  1. Shift timings: 9:30am to 6:30pm OR 10:30 AM to 7:30 PM. (6 days working)

Job Types: Full-time, Permanent

Education:

Graduation (Preferred)

Language:

English, Telugu (Preferred)

Location: Hyderabad

Work Location: In person

Expected Start Date: 10/11/2025

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