crm head- real estate

2 weeks ago

Ashok Nagar Chennai Tamil Nadu, India Manju Promoters Pvt Full time ₹ 8,70,000 - ₹ 1,20,00,000 per year
  • Maintain and update the CRM system with accurate client information.
  • Ensure data integrity and consistency across the CRM platform.
  • Track and Analyze Client Interactions:
  • Monitor and analyze customer interactions and data throughout the client lifecycle.
  • Generate insights to improve customer engagement and satisfaction.
  • Support Relationship Managers & regional CRM heads:
  • Assist relationship managers & CRM heads with client relationship management.
  • Provide training and support on CRM best practices.
  • Develop CRM Strategies:
  • Create and implement strategies to enhance collection efficiency, customer engagement and retention.
  • Coordinate with sales and marketing teams to align CRM initiatives with business goals.
  • Reporting and Feedback:
  • Prepare reports on sales/CRM MIS, client feedback, and CRM performance.
  • Use data-driven insights to recommend improvements.
  • Process Improvement:
  • Identify opportunities to streamline CRM processes and implement automation solutions.
  • Stay updated with the latest CRM technologies and trends.

Skills:

  • Proficiency in Excel, Power Point & CRM software (e.g., Salesforce, SAP).
  • Strong analytical and data interpretation skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong organizational skills.
  • Should be ready to go to field
  • Should be able to manage the team
  • Should have real estate experience
  • Male /Female can apply for this post

Job Type: Full-time

Pay: ₹30, ₹80,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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