L2 Support Engineer

4 days ago


Mumbai, Maharashtra, India Micrologic Networks Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 7,20,000 per year

Office 365 and Windows Administration

  • Act as an escalation point for complex technical issues related to Office 365 applications, Exchange Online, SharePoint, Teams, OneDrive, Azure AD, and related Microsoft cloud service
  • Provide Level 2 technical support for the full Microsoft 365 suite, with strong hands on knowledge on the entire suite components including:
  • Exchange Online (mail flow, permissions, transport rules, migration issues)
  • Microsoft Teams (meetings, chat, telephony, collaboration)
  • SharePoint Online & OneDrive for Business (access control, synchronization, site permissions)
  • On Premise Active Directory
  • Azure Active Directory (user management, MFA, conditional access, entra ID)
  • Office desktop apps (Outlook, Word, Excel, PowerPoint, etc.)
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience
  • 5+ years of quality experience in end to end Microsoft 365 setup supporting 5000+ users

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Commuter assistance

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma (Required)

Experience:

  • total work: 3 years (Preferred)
  • System administrator: 2 years (Required)

Work Location: In person


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