Customer Support
3 days ago
Job Opportunity: Customer Support Executive (Voice/Non-Voice Process)
Location: Work from Office (Chennai)
Experience Required: Minimum 6 months
Education: Any Graduate or Postgraduate
Working Days: 6 days a week with 1 day rotational off
Shift Timings:
- Male Candidates: 24/7 rotational shifts
- Female Candidates: Rotational day shifts (any 9-hour login between 6:00 AM and 10:00 PM)
Roles & Responsibilities:
- To handle inbound or outbound customer calls or emails with professionalism and empathy.
- Communicate fluently in English and at least one native language (Kannada, Malayalam, Tamil, Telugu, or Hindi).
- Demonstrate Strong communication and interpersonal skills while resolving customer queries.
- Maintain high levels of patience, active listening, and problem-solving abilities.
Required Skills:
- Excellent verbal and written communication in English with a neutral Indian accent.
- Strong active listening and probing skills.
- Good typing speed and accuracy.
- Ability to remain calm and diplomatic in customer interactions.
- Attention= to detail and a customer-first mindset.
Salary Range (Based on Experience):
- Kannada: 2,60,000 to 4,20,000 per annum
- Malayalam: 2,60,000 to 4,20,000 per annum
- Tamil: 2,20,000 to 3,40,000 per annum
- Telugu: 2,30,000 to 3,40,000 per annum
If you are interested in this role and available to join immediately,
please share your updated resume to the following email address & Mobile No.
Contact Person:
Kannda: Sachin
Malayalam: Nadhiya or Preethi
Tamil: Jaikandh
Telugu: Srinivas or Deepika
Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Tiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu
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