Customer Support
2 days ago
Role: Customer Support - Supervisor
JOB DESCRIPTION:
- Education: Diploma / Any degree.
- Experience: 3-5 years of experience in Customer Support, Logistics or A Related Field.
Required Characteristics:
- Proficiency in Oracle software & Order Management Systems.
- Proficiency in Microsoft 365 application including Word, Excel, PowerPoint & Outlook.
- Ability to prioritize tasks and manage multiple deadlines.
- Good in communication skills.
RESPONSIBILITIES:
- Identify and resolve issues related to orders, invoices, and shipments.
- Collaborate with logistics and warehouse teams to ensure smooth order fulfilment.
- Communicate with customers and internal teams regarding order status and issues.
- Coordinate invoices and shipments with account managers, internal departments, and customers.
- Ensure accurate documentation and timely order fulfilment.
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Work Location: In person
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