Client Relationship Executive
2 days ago
Responsibilities ;
- Develop and maintain strong client relationships.
- Act as the primary point of contact for client inquiries and concerns.
- Identify and assess client needs to offer suitable solutions.
- Monitor client satisfaction and implement improvement initiatives.
- Provide regular updates and reports to clients on service performance and value.
- Collaborate with internal teams to ensure client needs are met.
- Identify opportunities for cross-selling and upselling services.
- Organize and participate in client meetings and presentations.
- Track and report on client relationship metrics.
Qualifications ;
- Bachelor's degree
- Excellent communication and interpersonal skills.
- Strong problem-solving ability.
- Ability to manage multiple client accounts simultaneously.
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