Senior Presales Solution Engineer

4 days ago


Bengaluru, Karnataka, India Keka HR Full time ₹ 50,00,000 - ₹ 1,00,00,000 per year

Senior Presales Solution Engineer for US market

Sales 3-6 Full Time Bengaluru

Role Overview
As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle.

You will engage with prospective customers, understand their HR / people‑ops challenges, map

those to Keka's product/features, conduct demos or proofs of concept, and enable the sales

team to close deals. You'll act as a bridge between Product, Sales, and Customers, ensuring

the proposed solutions are feasible, scalable, and aligned with customer needs.

Key Responsibilities

  • Conduct discovery sessions / workshops with prospects to understand their HR systems, process

workflows, technology environment, business needs, and pain points.

  • Map prospect requirements to Keka's product modules / marketplace / integration capabilities /

APIs & propose tailored solutions.

  • Deliver product demonstrations, proof‑of‑concepts (POCs), and custom demos that illustrate

how Keka can solve customer problems.

  • Set up demo and trial instances for prospects and ensure a great experience
  • Support the sales team in responding to RFIs, RFPs, and other technical proposal requests.
  • Create technical proposals, statements of work (SoWs), and commercial documentation as

needed.

  • Clarify non‑functional requirements: infrastructure, security, compliance, data migration,

integrations, etc.

  • Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back

customer requirements.

  • Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best

practices, to position product differentiators effectively.

  • Communicate value propositions clearly to both technical and non‑technical stakeholders (HR

leaders, Finance, IT, etc.).

  • Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools.
  • Occasionally assist in post‑sales handover to ensure smooth transition from presales to

implementation.

Skills & Qualifications

  • Great communication skills
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent technical

/ business degree.

  • 3‑6 years of experience in pre‑sales / solution consulting / technical sales roles, ideally

within SaaS / HRMS / HR technology domain.

  • Strong understanding of APIs, integrations, data flows, security & compliance requirements.
  • Excellent communication, storytelling, and presentation skills; ability to deliver product demos

convincingly.

  • Able to explain complex technical or HR systems in simple business value terms.
  • Customer‑facing experience; stakeholder management skills.
  • Analytical mindset; ability to think through both functionality & technical constraints.
  • Ability to multi‑task, work under deadlines, respond to RFPs etc.
  • Prior experience working cross‑functionally with Product / Engineering / Sales teams.

Preferred / Nice-to-Have

  • Experience in US Market is a great plus
  • Experience with HRMS / HR tech platforms, marketplace/integration ecosystems.
  • Prior exposure to enterprise customers (medium to large) with complex HR landscapes.
  • Knowledge of data regulations/privacy (for example, GDPR / local data protection laws).
  • Experience with technical demos, POCs.
  • Certifications relevant to SaaS / integrations / cloud infrastructure.

What Success Looks Like

  • Conversion rate of presales engagements → closed deals.
  • Reduction in sales cycle time by providing clear & early clarifications during presales.
  • Quality and timeliness of responses to RFIs/RFPs.
  • High stakeholder / customer satisfaction during presales.
  • Effective knowledge sharing: capturing recurring requirements, feature‑gap feedback to

product.

Why Join Keka

  • Opportunity to work in a fast‑growing HR tech SaaS company, where your presales

contributions will directly impact revenue.

  • Strong ownership and visibility across product, customer, and sales functions.
  • Collaborative & learning environment; your feedback and insights help shape the product

roadmap.



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