Senior Presales Solution Engineer

24 hours ago

Bengaluru, Karnataka, India Keka HR Payroll Software Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Role Overview

As a Presales Consultant at Keka HR, you will be the technical and domain expert during the sales cycle. You will engage with prospective customers, understand their HR / people‑ops challenges, map those to Keka's product/features, conduct demos or proofs of concept, and enable the sales team to close deals. You'll act as a bridge between Product, Sales, and Customers, ensuring the proposed solutions are feasible, scalable, and aligned with customer needs.

Key Responsibilities
  • Conduct discovery sessions / workshops with prospects to understand their HR systems, process workflows, technology environment, business needs, and pain points.
  • Map prospect requirements to Keka's product modules / marketplace / integration capabilities / APIs & propose tailored solutions.
  • Deliver product demonstrations, proof‑of‑concepts (POCs), and custom demos that illustrate how Keka can solve customer problems.
  • Support the sales team in responding to RFIs, RFPs, and other technical proposal requests.
  • Create technical proposals, statements of work (SoWs), and commercial documentation as needed.
  • Clarify non‑functional requirements: infrastructure, security, compliance, data migration, integrations, etc.
  • Liaise with Product and Engineering teams to gather inputs, clarify feature gaps, and feed back customer requirements.
  • Maintain knowledge of industry trends, competitive landscape in HR tech / HRMS / SaaS, best practices, to position product differentiators effectively.
  • Communicate value propositions clearly to both technical and non‑technical stakeholders (HR leaders, Finance, IT, etc.).
  • Track leads / presales pipeline, ensure documentation is updated in CRM or internal tools.
  • Occasionally assist in post‑sales handover to ensure smooth transition from presales to implementation.
Skills & Qualifications
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent technical / business degree.
  • 3‑6 years of experience in pre‑sales / solution consulting / technical sales roles, ideally within SaaS / HRMS / HR technology domain.
  • Strong understanding of APIs, integrations, data flows, security & compliance requirements.
  • Excellent communication, storytelling, and presentation skills; ability to deliver product demos convincingly.
  • Able to explain complex technical or HR systems in simple business value terms.
  • Customer‑facing experience; stakeholder management skills.
  • Analytical mindset; ability to think through both functionality & technical constraints.
  • Ability to multi‑task, work under deadlines, respond to RFPs etc.
  • Prior experience working cross‑functionally with Product / Engineering / Sales teams.
Preferred / Nice‑to‑Have
  • Experience with HRMS / HR tech platforms, marketplace/integration ecosystems.
  • Prior exposure to enterprise customers (medium to large) with complex HR landscapes.
  • Knowledge of data regulations/privacy (for example, GDPR / local data protection laws).
  • Experience with technical demos, POCs.
  • Certifications relevant to SaaS / integrations / cloud infrastructure.
What Success Looks Like
  • Conversion rate of presales engagements closed deals.
  • Reduction in sales cycle time by providing clear & early clarifications during presales.
  • Quality and timeliness of responses to RFIs/RFPs.
  • High stakeholder / customer satisfaction during presales.
  • Effective knowledge sharing: capturing recurring requirements, feature‑gap feedback to product.
Why Join Keka
  • Opportunity to work in a fast‑growing HR tech SaaS company, where your presales contributions will directly impact revenue.
  • Strong ownership and visibility across product, customer, and sales functions.
  • Collaborative & learning environment; your feedback and insights help shape the product roadmap.

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