Customer Support

1 day ago


Bengaluru, Karnataka, India Naukripay group Full time US$ 6,00,000 - US$ 12,00,000 per year

Company Description

Naukri Pay, founded in 2021, aims to reimagine careers by simplifying job information and building a better future. Naukripay takes an innovative approach to customizing human resources according to various industry needs. We provide comprehensive manpower services, including turn-key project implementation. Our experienced team ensures high productivity, low employee attrition, and achieves desired KPI levels. Naukri Pay pre-screens, interviews, trains, and monitors job candidates to ensure they meet industry standards.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in Jaipur. The Customer Support Specialist will be responsible for providing excellent customer support, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role includes handling technical support tasks, analyzing customer needs, and maintaining strong interpersonal communication with clients and team members.

Qualifications

  • Strong Customer Support and Customer Satisfaction skills
  • Excellent Interpersonal Skills for effective communication
  • Technical Support experience and skills
  • Proven Analytical Skills for problem-solving
  • Ability to work on-site in Jaipur
  • Previous experience in customer service or support is a plus
  • Bachelor's degree or equivalent is preferred


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