Customer Support Executive|| International Chat Process

3 weeks ago

Bengaluru, Karnataka, India 247 Customer Private Limited Full time
Job Description

Position: International Non voice Customer Support

Mode: Work from Office

Shift: Rotational Night Shift (2 rotational week offs)

Salary: starting 2.7 LPA to 3.8LPA

Roles and Responsibilities

- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.
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- Handle multiple chats simultaneously while maintaining accuracy and efficiency in resolving issues promptly.
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- Collaborate with internal teams to escalate complex cases or provide additional assistance when needed.
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- Maintain accurate records of all interactions with customers using our CRM system.
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Desired Candidate Profile

- 0-2 years of experience in a similar role (customer support/chat process).
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- Strong communication skills for effective written correspondence with customers.
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- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
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- Basic computer literacy for navigating software applications related to the role.

Important Notes:

- This is a walk-in interview only (no online option).
- Please carry your updated resume and a valid ID proof.
- Mention Reference: Sagar J, Reference Code- 102 & Phone number- 9743832343 on top of your resume
- 24/7.ai, Prestige Tech Park, Platina II , Kadubeesanahalli, Marathahalli, BANGALORE Karnataka, India

We look forward to meeting you in person

Spotlight

- Office gym, Office cab/shuttle, Maternity leaves, Annual leaves, Rewards & recognition, Health insurance

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