Customer Support

2 days ago


Bengaluru, Karnataka, India Rapsys Technologies Pte. Ltd Full time ₹ 1,50,000 - ₹ 1,80,000 per year

Job Profile: Customer Support Executive (Chat/Email Process)

  • Process: Customer Support – Handling customer queries and concerns via chat and email channels.
  • Salary: ₹15,000 (in-hand per month).
  • Working Hours: 9 hours per day.
  • Work Days: 6 days a week, with 1 rotational weekly off.
  • Location: Bengaluru, SHR Road.

Key Responsibilities:

  • Responding promptly to customer queries through chat and email.
  • Providing accurate information and solutions to customers regarding products/services.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Escalating unresolved issues to the appropriate teams.
  • Ensuring customer satisfaction by delivering high-quality support.

Desired Candidate Profile:

  • Good written communication skills in English.
  • Ability to handle multiple chats/emails efficiently.
  • Basic computer knowledge and typing skills.
  • Customer-oriented mindset with problem-solving ability.
  • Freshers and experienced candidates are welcome.

Job Type: Full-time

Pay: ₹156, ₹180,000.00 per year

Work Location: In person



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