Customer Support Manager

Over the last 40+ years, Jyoti has built a significant presence across Pune with 8 brand showrooms. We're now at a stage where we're focusing on deepening this presence while expanding to other regions and channels, and we're now looking for a Customer Support Manager to manage the company Service Center in the Pune region.Roles and ResponsibilitiesOwn the...

Role & responsibilitiesLead and manage the customer support team to ensure timely resolution of customer queries.Develop and implement customer service policies, SOPs, and quality standards.Handle escalations and provide effective solutions to complex issues.Collaborate with operations, logistics, and marketing teams to improve customer satisfaction.Monitor...

Job Title : Customer Support Engineer/ OPS EngineerRole description :-Customer Support Engineer/ OPS Engineer We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic...

Job Title: Senior Customer Support Executive – IVR ExpertWork Mode: Hybrid / RemoteWork Days: 6 days a week with rotational shifts and rotational week offsAbout the RoleWe are looking for a seasoned Senior Customer Support Executive – IVR Expert with 3–4 years of customer support experience, including at least 1.5–2 years of working extensively on...

Senior Manager / Head of Customer Support – Enterprise SaaSWe're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.What We're Looking...

Company DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. Our mission is to manage the details so you can focus on your core business goals. Connect with us today and experience the power of strategic...

Company DescriptionJustdial, India's No.1 Local Search Engine, has grown significantly since its founding in 1996. Originally established as a phone-based local directory, Justdial now offers more than 25 verticals, including Bills & Recharge, Book A Table, Book A Cab, Book Movie Tickets, Deals & Offers, Flight Tickets, JD Events, Order Groceries, Order...

Role: US Voice Process Customer Support (Telecom)Location: Pune (Work from Office)CTC: Up to 4.92 LPAShift: US Shifts (24*7)Working Days: 5 days working | 2 days offNotice Period: Immediate Joiners OnlyAbout the Role:We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to...

Role & responsibilitiesAs a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing end-user support for UKGs Pro Workforce Management solution requiring keen problem-solving abilities and a...

SUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...