Customer Support Manager
4 days ago
Company Description
Agrowin Consultants is a marketing consultancy company dedicated to empowering agricultural equipment manufacturers, garden tools, and harvester manufacturers to achieve their full potential. Promoted by Mr. Surjeet Singh, who has rich experience in sales and marketing in the tractor industry, Agrowin Consultants focuses on providing strategic solutions to enhance growth and success in the agricultural sector.
Role Description
This is a full-time on-site role for a Customer Support Manager for a Garden tools and Agricultural equipment manufacturer and exporter located in Ludhiana. The Customer Support Manager will be responsible for managing customer support operations, ensuring customer satisfaction, providing technical support, and developing strategies for improving customer service. Day-to-day tasks will include leading a support team, resolving customer issues, analyzing customer feedback, and collaborating with other departments to enhance the customer experience.
Qualifications
- Skills in Customer Support, Customer Service, and Customer Satisfaction
- Proficiency in providing Technical Support
- Strong Analytical Skills
- Excellent communication and interpersonal skills
- Ability to lead and manage a team effectively
- Field Experience in the Agricultural equipment Industry for around 10 years
- Should have a flair for Training dealer teams
- Bachelor's degree Agricultural Engineering, or Mechanical engineering.
-
Customer Support Manager
2 days ago
Pune, Maharashtra, India Jyoti Home Appliances Pvt Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOver the last 40+ years, Jyoti has built a significant presence across Pune with 8 brand showrooms. We're now at a stage where we're focusing on deepening this presence while expanding to other regions and channels, and we're now looking for a Customer Support Manager to manage the company Service Center in the Pune region.Roles and ResponsibilitiesOwn the...
-
Customer Support Manager/Lead
1 week ago
Pune, Maharashtra, India Palmonas Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesLead and manage the customer support team to ensure timely resolution of customer queries.Develop and implement customer service policies, SOPs, and quality standards.Handle escalations and provide effective solutions to complex issues.Collaborate with operations, logistics, and marketing teams to improve customer satisfaction.Monitor...
-
Customer Support Engineer
4 days ago
Pune, Maharashtra, India Pratiti Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title : Customer Support Engineer/ OPS EngineerRole description :-Customer Support Engineer/ OPS Engineer We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic...
-
IVR Customer Support
4 days ago
Pune, Maharashtra, India Frido Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob Title: Senior Customer Support Executive – IVR ExpertWork Mode: Hybrid / RemoteWork Days: 6 days a week with rotational shifts and rotational week offsAbout the RoleWe are looking for a seasoned Senior Customer Support Executive – IVR Expert with 3–4 years of customer support experience, including at least 1.5–2 years of working extensively on...
-
Senior Manager, Customer Support Engineering
2 days ago
Pune, Maharashtra, India Stealth Startup Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSenior Manager / Head of Customer Support – Enterprise SaaSWe're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.What We're Looking...
-
Customer Support Executive
4 days ago
Pune, Maharashtra, India A Business Studio Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. Our mission is to manage the details so you can focus on your core business goals. Connect with us today and experience the power of strategic...
-
Customer Support Executive
2 days ago
Pune, Maharashtra, India Justdial Full time ₹ 2,50,000 - ₹ 4,50,000 per yearCompany DescriptionJustdial, India's No.1 Local Search Engine, has grown significantly since its founding in 1996. Originally established as a phone-based local directory, Justdial now offers more than 25 verticals, including Bills & Recharge, Book A Table, Book A Cab, Book Movie Tickets, Deals & Offers, Flight Tickets, JD Events, Order Groceries, Order...
-
Customer Support Specialist
4 days ago
Pune, Maharashtra, India Glorious Hr Services Full time ₹ 30,00,000 - ₹ 60,00,000 per yearRole: US Voice Process Customer Support (Telecom)Location: Pune (Work from Office)CTC: Up to 4.92 LPAShift: US Shifts (24*7)Working Days: 5 days working | 2 days offNotice Period: Immediate Joiners OnlyAbout the Role:We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to...
-
Customer Support Representative
1 week ago
Pune, Maharashtra, India UKG Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesAs a Product Support Representative, you will play a crucial role in resolving client issues in a dynamic environment, utilizing your exceptional technical, analytical and customer service skills. This position involves providing end-user support for UKGs Pro Workforce Management solution requiring keen problem-solving abilities and a...
-
Customer Support
4 days ago
Pune, Maharashtra, India 2coms Full time ₹ 2,50,000 - ₹ 3,00,000 per yearSUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...