Customer Support Manager

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Job DescriptionRole Responsibilities1. Conduct functional analysis, gather requirements, and document business processes2. Provide client training, product demonstrations, and technical support on Ambit ALM/ADI3. Log and manage customer issues via Salesforce, ensuring SLA-based resolutions4. Collaborate with PS and development teams for issue resolution and...

Role & responsibilitiesLead and manage the customer support team to ensure timely resolution of customer queries.Develop and implement customer service policies, SOPs, and quality standards.Handle escalations and provide effective solutions to complex issues.Collaborate with operations, logistics, and marketing teams to improve customer satisfaction.Monitor...

Job Title: Customer SupportLocation: Hinjewadi Phase 1, PuneCompany Overview: Join one of the fastest-growing IT services companies, where innovation and cutting-edge technology drive our growth. We deliver scalable, data-driven solutions to global clients.Job Summary:We are seeking a motivated and customer-focused Customer Support Executive to join our...

Responsibilities:* Manage office operations: administrative support, coordination, travel arrangements* Maintain confidentiality: sensitive information handling* Provide exceptional customer service: front desk duties

Job DescriptionWhat you will be doingLeadership & Team Management- Define and execute the global customer support strategy aligned with business goals, customer success metrics, and operational efficiency.- Lead and manage the customer support team across multiple regions, ensuring alignment with company goals and customer needs- Build, lead, mentor, and...

Job Title : Customer Support Engineer/ OPS EngineerRole description :-Customer Support Engineer/ OPS Engineer We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic...

Senior Manager / Head of Customer Support – Enterprise SaaS We're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. What We're...

Job Title: Senior Customer Support Executive – IVR ExpertWork Mode: Hybrid / RemoteWork Days: 6 days a week with rotational shifts and rotational week offsAbout the RoleWe are looking for a seasoned Senior Customer Support Executive – IVR Expert with 3–4 years of customer support experience, including at least 1.5–2 years of working extensively on...

Company DescriptionA Business Studio is your trusted partner for premium outsourcing solutions. We specialize in optimizing processes, enhancing efficiency, and driving growth for businesses across diverse industries. Our mission is to manage the details so you can focus on your core business goals. Connect with us today and experience the power of strategic...