Senior Manager, Customer Support Engineering

Senior Manager / Head of Customer Support – Enterprise SaaS We're hiring a dynamic leader to build and scale a high-performing support team for a fast-growing SaaS company. You'll drive strategy, lead global L1/L2 teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence. What We're...

Job Title : Customer Support Engineer/ OPS EngineerRole description :-Customer Support Engineer/ OPS Engineer We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic...

About SMS Magic:SMS Magic is a leading cloud-based messaging platform, trusted by businesses worldwide for its powerful and seamless communication solutions. We specialize in delivering omnichannel messaging services like SMS, WhatsApp, and email, integrated with CRM platforms such as Salesforce and Zoho. As we continue to grow, we're looking for motivated...

Technical Support|India|Job ID - POS3298_2Company DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud...

Company DescriptionAgrowin Consultants is a marketing consultancy company dedicated to empowering agricultural equipment manufacturers, garden tools, and harvester manufacturers to achieve their full potential. Promoted by Mr. Surjeet Singh, who has rich experience in sales and marketing in the tractor industry, Agrowin Consultants focuses on providing...

Job SummaryFlynaut is seeking skilled Senior Support Engineers to deliver exceptional remote IT support with a primary focus on Microsoft 365, Azure AD/Active Directory, Intune device management, Exchange, Teams and SharePoint. You will also troubleshoot complex issues, guide junior technicians.Key ResponsibilitiesArea | ResponsibilitiesMicrosoft 365 &...

What You'll DoThe Senior Manager, Product Support will be Reporting to the Director of Global Support Operations and lead a team of support professionals to deliver exceptional technical assistance to customers. You will manage daily operations, optimizes support processes, and drive cross-functional collaboration to enhance customer satisfaction....

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

What You'll Do The Senior Manager, Technical Support, reporting to the Director of Global Support Operations, will lead a team of support professionals to deliver exceptional technical assistance to customers. This role manages daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfaction....

About the Job : In this role you will be challenged to apply your skills and knowledge to provide direct support for critical environments and help ensure the stability of services by performing dedicated support activities, engaging in automation activities, issue remediation, and performing root cause analysis (RCA) to maximize uptime and reduce costs for...