Customer Support Engineer

1 day ago

Pune, Maharashtra, India Indo Green Enviro Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Description

Indo Green Enviro Pvt Ltd is an international award-winning Engineering, Procurement & Construction (EPC) company specializing in the design and development of innovative recycling plants. With a strong presence in the Middle East and Asia, the company has successfully engineered and executed major recycling projects, including the largest tyre recycling plants in India and Turkey. Known for creating tailored and profitable solutions, Indo Green Enviro Pvt Ltd aims to provide customized, efficient, and sustainable systems to meet the unique needs of its clients. The company's commitment is to deliver profitable results and adapt to diverse market challenges, ensuring long-term success for its customers.

Role Description

This is a full-time, on-site role based in Pune for a Customer Support Engineer. The candidate will be responsible for providing technical support to customers, resolving technical problems, and performing thorough troubleshooting of equipment-related issues. The responsibilities also include maintaining a professional standard of customer communication, providing field service visits, and ensuring client satisfaction by addressing concerns in a timely manner.

Qualifications

  • Proficiency in Customer Support and effective Communication for addressing client needs and concerns.
  • Strong technical and problem-solving skills, with experience in Troubleshooting and Technical Support.
  • Experience in Field Service, including hands-on support and operational tasks at client sites.
  • Ability to analyze and resolve complex issues with attention to detail and accuracy.
  • Bachelor's degree or diploma in Engineering, Mechanical, or a related technical field is preferred.
  • Provin proficiency in understanding of mechanical and technical systems related to recycling equipment is a plus.
  • Proven experience in a customer support role within a technical or engineering domain is advantageous.

  • Customer Support Engineer

    2 weeks ago

    Pune, Maharashtra, India Enghouse Networks Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    We are hiring two experienced and capable Customer Support Engineers to join our global Customer Support & Managed Services team. This role is focused on the operational excellence of a business-critical telecom platform spanning applications, cloud infrastructure, and high-performance databases. This is a hands-on engineering position where deep Linux...

  • Customer Support Engineer

    5 days ago

    Pune, Maharashtra, India CyberArk Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Technical Support|India|Job ID - POS3298_2Company DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud...

  • Customer Operations Support Engineer

    24 hours ago

    Pune, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job DescriptionJob Title: Customer Operations Support EngineerReq Id: 66477City:State/Province:Posting Start Date: 5/29/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic...

  • Customer Support Lead

    5 days ago

    Pune, Maharashtra, India Truein Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Support LeadLocation: Baner, PuneAbout Us:Truein is a fast-growing B2B SaaS company offering Attendance and Workforce Management solutions for contractual and distributed teams. With 500+ customers worldwide, we are trusted by leading businesses to simplify time tracking, plug leakages, and drive efficiency.Our mission is to bring...

  • Customer Support Specialist

    2 weeks ago

    Pune, Maharashtra, India Red Hat Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About the job: We are seeking a proactive and technically adept Customer Support Specialist to join our support team in Pune - India . In this role, you will serve as the first line of communication with our global customers, assisting them with a range of technical and non-technical issues related to our products, support and services. You will...

  • Customer Support

    3 days ago

    Pune, Maharashtra, India Frido Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Support ( IVR Calls )Work Mode: OnsiteWork Days: 6 days a week with rotational shifts and rotational week offsAbout the RoleWe are seeking an experienced and proactive Senior Customer Support Executive with 1–2 years of customer support expertise, including at least 1.5–2 years in handling social media queries and escalations. The...

  • Customer Support Executive

    3 days ago

    Pune, Maharashtra, India CARE INFOTECH Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Customer Support ExecutiveLocation: PuneCompany: Storopack IndiaExperience: 1–3 yearsQualification: Graduate EngineerCTC: ₹3 LPAJob Description:We are looking for a Customer Support Executive to assist our sales and operations team. The role involves supporting sales activities, handling vendor documentation, preparing MIS reports, assisting...

  • Customer Support

    18 hours ago

    Pune, Maharashtra, India Kirloskar Oil Engines Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Location:PuneExperience:12 to 20 year(s)Job Description:Responsible for Business Revenue & Service Solutions Revenue business for the ZoneOwning up P&L responsibility for the zone IncreaseSpares Market Share for the Zone Ensure Spare Parts availability at all Service Touch Points & Maintain First Pick availability of 96% + for the zone Reduction in Number of...

  • Technical Support Engineer

    1 week ago

    Pune, Maharashtra, India Talent Bee Consulting Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Ideal Candidate2-4 years in Technical Support in Industrial Automation / SPM industryGood communication skills Organisation A well established industrial automation company Role We are seeking a highly motivated and skilled Technical Support Engineer to join our client, a leading Industrial Automation company. The successful candidate will play a crucial...

  • Customer Support

    7 days ago

    Pune, Maharashtra, India 2coms Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    SUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...