Customer Support Executive

16 hours ago

Pune, Maharashtra, India Justdial Full time ₹ 2,50,000 - ₹ 4,50,000 per year

Company Description

Justdial, India's No.1 Local Search Engine, has grown significantly since its founding in 1996. Originally established as a phone-based local directory, Justdial now offers more than 25 verticals, including Bills & Recharge, Book A Table, Book A Cab, Book Movie Tickets, Deals & Offers, Flight Tickets, JD Events, Order Groceries, Order Food, Order Flowers and many more. The organization provides services on Web, App, and WAP, making it easy to complete everyday tasks with a click. Justdial's latest service, JD Omni, is a cloud-based business management solution. With offices in 11 cities across India and over 21 million business listings, Justdial employs more than 10,000 team members and provides services in all major cities.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Pune. The Customer Support Executive will be responsible for handling customer inquiries, providing online support, ensuring customer satisfaction, and offering technical support. Daily tasks include managing customer service interactions, resolving issues, and maintaining a high standard of customer engagement and support.

Qualifications

  • Customer Support and Customer Service skills
  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented, collaborative environment
  • Problem-solving skills and attention to detail
  • Previous experience in similar roles is an advantage
  • HSC pass can apply

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