Presales Lead

17 hours ago

Mumbai Metropolitan Region, India Truva Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Company Overview

Founded in 2023, by IIT and Stanford GSB alumni, Truva aims to build the most delightful and trustworthy home-buying experience in India (akin to Spinny for Homes). Their comprehensive home buying platform enables the buyer's journey end to end, right from the discovery of great houses and arranging home visits, to ensuring all legal and financial support. Their offering has enabled them to build the company profitably from Day 1 and raise from marquee investors.

Role Overview

As the
Presales Lead
, you'll own Truva's top-of-funnel - ensuring every inquiry is serviced on time, qualified effectively, and converted into site visits. You'll manage all presales channels including in-house callers, outsourced agencies, and chat-based touchpoints. You'll also be responsible for re-churning the CRM to generate revisits and maximize conversion efficiency.

Key Responsibilities

1. Lead Servicing & Qualification

  • Oversee all inbound and outbound leads across channels - performance marketing, society data, referrals, and 3P platforms.
  • Ensure timely first contact, structured follow-ups, and consistent lead servicing.
  • Qualify leads based on defined parameters for both sellers and buyers.
  • Track and maintain CRM hygiene - no lead left unattended or stagnant.

2. Conversion to Visits

  • Drive the funnel from first contact to scheduled visits = owning the conversion percentage as a core KPI.
  • Manage scripts, follow-up cadence, and pitch to maximize visit conversion.
  • Coordinate closely with sales to ensure high-quality visit experiences and feedback loops.

3. CRM Rechurn & Reactivation

  • Regularly identify and re-engage old or dropped leads from the CRM.
  • Design re-churn campaigns and follow-up workflows (calls, WhatsApp, SMS).
  • Track reactivation metrics and continuously improve revisit contribution.

4. Team & Partner Management

  • Lead and coach in-house callers for quality, speed, and efficiency.
  • Manage outsourced calling agencies to ensure adherence to Truva's playbook.
  • Oversee chat and WhatsApp-based lead servicing operations.

5. Reporting & Optimization

  • Track and report key presales metrics — connect %, qualification %, visit conversion %, rechurn %.
  • Analyze funnel drop-offs and suggest process or script improvements.
  • Collaborate with Sales and Marketing to improve overall funnel performance.

What You'll Bring

  • 4–7 years of experience in presales / inside sales / lead management, ideally in real estate, proptech, or high-ticket B2C categories.
  • Experience managing both in-house teams and outsourced calling agencies.
  • Strong understanding of CRM systems, call center operations, and lead scoring models.
  • Excellent communication and people management skills.
  • Analytical mindset with the ability to translate data into action.
  • Fast, structured, and comfortable in a high-volume environment.

  • Presales Lead

    2 weeks ago

    Mumbai, Noida, India IRT Digital Analytics Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Lead Presales (Data Science & AI)Job Responsibilities:Client Engagement & Solution PresentationEnd to end delivery of Data Science & AI projects, right from customer engagement, acquisition, and on boarding.Present and demonstrate complete solutions capabilities to the prospects/ customers.Engage with clients at a strategic level to understand their...

  • Practice Lead

    4 weeks ago

    Mumbai, India Acme Services Full time

    Mandate open in the fastest-growing Tech Solution : Practice Lead PresalesLocation : Mumbai, Delhi, Bangalore. We are seeking a dynamic Practice Lead Presales to drive solution consulting and go-to-market initiatives across the [Digital Solutions/ AI Solutions / Cybersecurity/Enterprise sales] practice. This role involves working closely with sales,...

  • Presales Solutions Lead

    2 days ago

    Mumbai, Navi Mumbai, Pune, India Ltimindtree Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    LTIMindtree hiring for Presales Solutions Lead with RFX analysis (RFP, RFQ, RFI) Mumbai and Pune location-Exp-14 to 17 yrsNotice period-immediate to 30 days onlyLocation-Mumbai and PuneMandatory skills-14to 17 years in IT Services, with 8 to 10+ years in vertical presales/deal solutioning for Manufacturing, Retail, or CPG domains.Lead end-to-end presales...

  • Presales Lead

    2 weeks ago

    Mumbai, Noida, India IRT Digital Analytics Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Role: Lead Presales - Power PlatformJob Responsibilities:Presentation of Power Platform capabilities and solutions to potential clientsDevelop and architect technical solutions that align with the customer's needs, leveraging the company's products and services. Working with clients to understand their business needs and identify opportunities for automation...

  • Presales Solutions Architect

    2 weeks ago

    Mumbai Metropolitan Region, India LearningMate Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Presales:Lead Solution Architect (Content)Joining Location : MumbaiA candidate with 10-15 years of relevant experience in instructional design and content development, including doing hands-on work on projects, leading teams, liaising with cross-functional teams and clients, and having an understanding of project budgets and allocations.Job...

  • SAP Presales Consultant

    2 weeks ago

    Mumbai Metropolitan Region, India Intellect Bizware Services Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job DescriptionAs a SAP Presales Consultant, you will play a crucial role in collaborating with the sales team to understand customer requirements and develop compelling SAP solution proposals.Key ResponsibilitiesCollaborate with the sales team to understand customer requirements and develop SAP solution proposals.Conduct requirement analysis, solution...

  • Presales Manager

    1 week ago

    Mumbai Metropolitan Region, India Black Box Full time

    Presales Manager role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and...

  • Presales Manager

    1 week ago

    Mumbai Metropolitan Region, India Black Box Full time

    Presales Manager role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and...

  • Presales Principal Solution Architect

    2 weeks ago

    Mumbai Metropolitan Region, India Qlik Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    DescriptionWhat makes us Qlik?A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in...

  • Presales Executive

    2 weeks ago

    Hyderabad Region, India Builder Edze Full time

    We are hiring a Female Pre Sales, Telecaller to follow up on leads, calling prospects and scheduling site visits, coordinating with team. Preferred : FEMALE Telecaler / Presales Executive Preferred : with Real Estate Telecalling Experience Only Joining : Immediate Location : Kompally - Hyderabad Salary : Will be better than what you are getting...