Customer Support Executive
1 week ago
Job Title: Customer Support Executive
Location: Agra
Job Type: Full Time
Salary: ₹18,000 – ₹20,000 per month
Job Summary:
We are looking for a reliable and detail-oriented Customer Support Executive to manage day-to-day operational tasks, coordinate with teams, and ensure smooth workflow. The ideal candidate will have strong communication skills, be organized, and proficient in handling data and online systems.
Key Responsibilities:
- Manage and respond to queries from internal and external stakeholders.
- Record, track, and maintain accurate data for all feedback and communications.
- Coordinate with different teams to ensure timely resolution of issues.
- Support purchase order processing, billing coordination, and other operational tasks.
- Assist senior team members and manage responsibilities in their absence.
Eligibility & Skills Required:
- Minimum 2 years of experience in backend support, operations, or related roles.
- Excellent verbal and written communication in Hindi and English.
- Fast and accurate typing in both Hindi and English.
- Proficiency in MS Office (Excel, Word) and online portal management.
- Ability to prepare reports and maintain data accuracy.
Job Type: Full-time
Pay: ₹18, ₹20,000.00 per month
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