
Key Accounts Manager- Excavator Business
4 days ago
We have two openings for this role one based in Delhi (North Region) and one based in Bhopal (West Region).
Job Description:
To drive Key Account (KA) Sales across the North Region (Delhi) & West Region (Bhopal) by building strong customer relationships, developing regional KA sales strategies, and ensuring consistent growth by tapping into infrastructure development projects, dealer networks, and competitive accounts.
Key Responsibilities:
Key Account Management:
- Responsible for achieving sales targets and expanding the customer base among Key Accounts in the North region (Delhi) & West region (Bhopal).
- Identify, develop, and maintain long-term relationships with KA customers including government bodies, large contractors, fleet operators, and infrastructure companies.
Dealer Handling & Coordination:
- Manage and support channel partners and authorized dealers in the North & West Region.
- Ensure effective communication, inventory planning, and alignment between KA customers and dealers.
Business Development & Market Expansion:
- Develop and implement region-specific sales and marketing strategies for Key Accounts to enhance brand positioning and penetration.
- Regularly visit KA customers and project sites to understand needs, propose solutions, and drive sales closures.
Competitive Intelligence & Conversion:
- Actively engage with existing and potential customers of competitor brands and convert them into loyal clients through value-driven offerings.
- Provide insights on competitor pricing, product features, and customer feedback to improve offerings and counter competitive strategies.
Monitoring Market Dynamics:
- Track customer buying trends, market conditions, and competitor activities.
- Recommend tactical and strategic changes to maximize sales and market share.
Project Monitoring:
- Identify and monitor all major infrastructure development projects within the North East Region.
- Collaborate with internal teams to ensure timely product availability and after-sales support to project customers.
Key Skills & Competencies:
- Strong interpersonal and communication skills
- Strategic thinking with a solution-oriented mindset
- Proven ability in relationship management and client servicing
- Deep understanding of regional geography, customer needs, and market potential
- Negotiation and influencing skills
- Ability to work independently and travel extensively
Qualifications & Experience:
- Graduate in Engineering / Diploma in Engineering / Marketing; MBA preferred
- Minimum 10 years of experience in B2B / Key Account Sales, preferably in Construction Equipment industry
- Prior experience in handling North territory is highly desirable for Delhi location position
- Prior experience in handling West territory is highly desirable for Bhopal location position
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