Key Account Manager

2 weeks ago

Delhi NCR New Delhi, India Orient Electric Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Key Account Manager E-commerce

Function: Sales – E-commerce

Location: HO , Delhi

Reporting To: Head – Digital Revenue

Experience: 3–5 years

Industry: Ecom

Job Description:

We are seeking a proactive and data-driven Key Account Manager – E-commerce to manage and grow relationships with leading online platforms such as Amazon, Flipkart, and Quick Commerce players. The ideal candidate should have hands-on experience in e-commerce account handling, campaign execution, and cross-functional collaboration to drive sales, visibility, and operational efficiency.

Key Responsibilities:

Responsibility

Description

1. Strategic Account Management

  • Build and maintain relationships with category managers and key stakeholders at Amazon, Flipkart, and Quick Commerce platforms.

  • Support negotiations for annual terms, marketing collaborations, and business development initiatives.

2. Sales & Financial Planning

  • Develop account-wise sales strategies aligned with business goals.

  • Monitor sales performance and ensure achievement of monthly and quarterly targets.

3. Category Development

  • Coordinate with Product, Marketing, Supply Chain, and Pricing teams to enhance product listings, content quality, and assortment planning.

  • Identify gaps, competitor trends, and category insights to drive business growth.

4. Promotions & Campaign Execution

  • Plan and implement promotional activities including visibility campaigns, brand days, and exclusive launches.

  • Track and evaluate campaign performance and ROI.

5. Inventory & Supply Chain Coordination

  • Collaborate with SCM teams to ensure healthy inventory levels across platforms.

  • Coordinate with partners to resolve fulfilment issues and improve service levels.

Qualifications & Skills:

Criteria

Description

Education

PGDM / MBA in Sales, Marketing, or related field from a reputed institute

Experience

3–5 years of relevant experience managing key e-commerce accounts (Amazon, Flipkart, or Quick Commerce)

Domain Knowledge

  • Good understanding of e-commerce operations, platform policies, pricing strategies, and consumer durables segment.

  • Familiarity with marketing tools and platform analytics dashboards.

Skills

  • Strong communication, coordination, and stakeholder management skills.

  • Analytical and detail-oriented approach with basic P&L understanding.

  • Comfortable working in fast-paced, cross-functional setups.

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