Client Relationship Manager
2 days ago
Job Title: Client Relationship Manager
Company Name :- Vivek Pharmaceuticals Pvt. Ltd
Department: Sales / Business Development / Client Servicing
Reports To: Managing Director
Work Location: Jammu, Bari Brahmana
Employment Type: Full-Time
Prefer Candidate:- Pharma Candidate Prefer
Gender :- Male Prefer
Qualifications and Experience:
- Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred)
- Experience in pharmaceutical, healthcare, manufacturing, etc. will be an advantage.
Job Summary:
The Client Relationship Manager (CRM) is responsible for building and maintaining strong relationships with existing and potential clients. The role involves understanding client needs, ensuring timely service delivery, addressing issues, and identifying opportunities for business growth and client satisfaction.
Key Responsibilities:
➢ Making sure all the leads of the clients after placing orders are met.
➢ Ensuring your existing clients are satisfied through after-sales service.
➢ Always ask them for true feedback.
➢ Servicing the client after receiving the order till the time of collection
of payment.
➢ Resolve the queries and questions of all the clients.
➢ Give or support the participants/clients about company products or
services.
➢ Acting as a point of contact for complaints and escalating issues to the concern.
➢ Understand client queries and solve them in any manner.
Key Skills and Competencies:
➢ Polite disposition.
➢ Ability of rigorous follow up.
➢ Ability to understand the circumstances and act accordingly.
➢ Proactive.
➢ Thorough knowledge of products/services.
Contact Number :
Shae cv on Mail -
Job Type: Full-time
Pay: ₹15, ₹30,000.00 per month
Work Location: In person
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