Deputy Manager
1 week ago
The Business Development Manager will be responsible for driving revenue growth within the assigned region by developing new business, nurturing existing customer relationships, and maximizing sales opportunities in Air and Ocean Freight (Import & Export).
This is a results-driven role requiring strong market knowledge, relationship-building skills, and proven sales performance in the logistics and freight forwarding domain.
Key Responsibilities:
1. Business Development & Sales
- Generate and grow International Freight Forwarding (Air & Ocean) business.
- Identify, pursue, and convert new clients and trade lanes within the assigned territory.
- Retain and expand existing customer base to achieve consistent revenue targets.
- Achieve defined sales and profitability goals through proactive planning and execution.
2. Client Relationship Management
- Serve as the main point of contact for customers, ensuring prompt and effective communication.
- Coordinate with Operations, Pricing, and Customer Service teams to deliver exceptional service quality.
- Ensure customer satisfaction and loyalty through timely issue resolution and account servicing.
3. Market Planning & CRM
- Maintain and update a sales pipeline with opportunities, leads, and customer interactions in the CRM system.
- Develop sales plans and strategies aligned with company objectives.
- Stay informed on market trends, competitor activities, and industry developments.
4. Reporting & Coordination
- Submit regular reports on sales performance, revenue targets, and market insights.
- Collaborate closely with pricing and procurement teams for competitive rate offerings.
- Ensure smooth transition of new customers to operations and account management teams.
Qualifications & Skills:
- Education: Postgraduate (MBA preferred) in Business, International Trade, or Logistics.
- Experience: Minimum 6 years in Freight Forwarding Sales / Business Development.
- Strong understanding of Air & Ocean Freight, trade lanes, and logistics operations.
- Excellent communication, negotiation, and presentation skills.
- Highly self-motivated and target-oriented.
- Proficiency in MS Office and CRM systems.
- Team player with a proactive and solution-driven mindset.
Performance Target & Incentives:
Annual Target: 4 times of the employee's Annual CTC.
Incentive: Attractive performance-based incentive will be provided for achievements beyond the target.
Job Types: Full-time, Permanent
Pay: ₹700, ₹800,000.00 per year
Work Location: In person
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