customer service
4 days ago
Job description
- Ensure to follow laid down SOPs, from enquiry stage to delivery of goods.
- Ensure enquiries, quotes, invoices and delivery orders are processed through Company s ERP system in a timely manner as per SOP.
- Liaise with all stakeholders (management, customers, sales team, vendors and service partners) to meet and exceed their expectations.
- Contribute to maintain strong relationships with customers, vendors, service partners and shipping lines.
- Ensure compliance of internal SOPs, statutory requirements and customer SOPs.
- Ensure timely responses to communications (both internal and external
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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