Customer Service and Pricing
11 hours ago
**Position: Customer Service and Pricing**
**No. Of openings**:
**Location**: Mumbai, Bangalore.
**Qualification**: Graduation with PG Diploma in Logistics/ MBA
**Salary**:
**Gender specifications if any**:
Job Responsibility**:(Customer Service)**
- **Resolve customer issues**: Address complaints, delays, and other problems related to shipments.
- **Provide shipment tracking**: Monitor shipments and provide updates to customers on their status.
- **Manage documentation**: Prepare and review invoices, bills of lading, and other shipping documents.
- **Coordinate with carriers**: Communicate with shipping companies and freight forwarders to ensure smooth shipment flow.
- **Ensure customer satisfaction**: Provide excellent customer service and build strong relationships with clients.
- **Process payments and orders**: Handle customer payments and process shipping orders accurately.
Job Responsibility**:(Pricing)**
- **Understand freight rates**: Knowledge of different shipping modes and their associated costs.
- **Negotiate with carriers**: Obtain competitive quotes from shipping lines and freight forwarders.
- **Provide accurate quotes**: Calculate and provide pricing for customers based on their shipping needs.
- **Develop pricing strategies**: Analyse market conditions and implement pricing strategies to maximize profitability.
- **Manage contracts**: Negotiate and manage contracts with shipping lines and freight forwarders.
- **Ensure compliance**: Adhere to industry regulations and company policies regarding pricing.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹500,000.00 per year
Schedule:
- Day shift
Work Location: In person
-
Pricing and Customer Service Executive
7 days ago
Navi Mumbai, Maharashtra, India Aastral Global Full time**Job Profile: Pricing cum Customer Service Executive** Position Overview: We are looking for a detail-oriented and proactive Pricing cum Customer Service Executive with strong knowledge of Incoterms and advanced graphical/analytical skills. The role involves preparing competitive freight quotations, supporting customers throughout the shipment cycle, and...
-
Bpo Customer Service
1 week ago
CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...
-
Customer Service and Pricing
7 days ago
Vashi, Navi Mumbai, Maharashtra, India Austral International Co. Full time**Designation**: Deputy Manager - CS/Pricing **Function**: Customer Service / Pricing **Line of Business (LOBs)**: SFE / SFI / AFE / AFI **Product**: Ocean & Air (Export and Import) **Reporting to**: Senior Manager **Location**: Vashi, Navi Mumbai **Key Responsibilities** **Pricing / Procurement** - Build and maintain strong relationships with carriers,...
-
Pricing Executive
5 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India Austral International Co. Full time**Job Title**: Pricing Executive - Ocean Freight Forwarding **Location**: CBD Belapur, Navi Mumbai **Department**: Pricing / Ocean Freight **Role Summary** We are looking for a detail-oriented and analytical **Pricing Executive - Ocean Freight** to join our freight forwarding team in CBD Belapur. The role involves preparing competitive ocean freight...
-
Customer Service Representative
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...
-
Nvocc Pricing Executive
5 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India Austral International Co. Full time**Job Title**: NVOCC Pricing Executive / Pricing Manager **Location**: CBD Belapur **Department**: Pricing / Operations **Reports To**: Pricing Head / Business Head **Job Summary**: We are looking for a detail-oriented and analytical **Pricing Executive/Manager for our NVOCC (Non-Vessel Operating Common Carrier) division**. The role involves preparing...
-
Pricing Customer Service
2 days ago
Mumbai, India Busisol Sourcing Full time**Job Code** - : JN/43212/2013 **Function area** - : Pricing&customer service **Contact Person** - : Ramachandran **Industry type** - : Logistics/shipping **Position** - : Pricing customer service **Work Experience** - : 3 to 2 **Status** - : active **Hiring Role** - : pricing & customer service **Response Ph/Mob** -: - +91-XXXXXXXXXX **Date** - :...
-
Pricing Executive Sea Export
7 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India Bharat logistics solutions pvt ltd Full time**Pricing Executive/SR Pricing Executive - Sea Exports** - Experienced in pricing and negotiation with all shipping lines. - Searches and collects different rates from the shipping line to provide the customer with different pricing scenarios - capable of hitting within the time Frame & getting business on board. - Pricing exposure to all the sectors in the...
-
Pricing / Sales Support
2 days ago
CBD Belapur, Navi Mumbai, Maharashtra, India Busisol Sourcing Full time**Job Code** - : JN/47782/2013 **Function area** - : One-point contact for our Sales Team and manage pricing and co-ordination for all shipments via Air and Sea. - Rate & service negotiations with Shipping lines /Airlines / other vendors locally and overseas agents - Manage quotations an **Contact Person** - : Ms. Shashi Narayan **Industry type** - :...
-
Customer Service Officer
11 hours ago
CBD Belapur, Navi Mumbai, Maharashtra, India Orbit Associate Full time1. Handling complete operation for USA imports (SEA & AIR). - 3. Maintain daily records in the USA Import Sheet for day-to-day work. - 4. Working with different carriers (Sea+Air) in different locations to get cargo or containers to be cleared. - 5. Handling complete brokerage for customers who require this service from us. - 6. Handling trucking with...