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Customer Service Officer

2 weeks ago

CBD Belapur Navi Mumbai Maharashtra, India GRMAC Pvt ltd Full time

JOB DESCRIPTION:

- Receive and respond to inbound calls from customers regarding a variety of banking products and services.
- Provide accurate, timely information regarding banking products, account details, services, and procedures.
- Resolve customer complaints in a professional manner, offering practical solutions and ensuring customer satisfaction.
- Collaborate with team members and management to continuously improve customer service standards and processes.
- Graduation Mandatory
- 0-3 years of experience in any Industry
- Excellent communication in English and Hindi
- Age Criteria Below 32

Pay: ₹16,200.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person