Operations Trainer
20 hours ago
Company Description
OYO Vacation Homes is one of Europe's leading vacation rental companies, operating across various industry segments, including full-service providers like Belvilla and DanCenter, and the online marketplace Traum-Ferienwohnungen. Our mission is to create happiness and unforgettable memories for guests, homeowners, and partners. We believe in providing exceptional service and experiences that inspire people to explore the world. As a dynamic and growing company, we offer opportunities for talented individuals to join us on our exciting journey.
Role Description
This is a full-time, on-site role based in Gurugram as a Trainer. The Trainer will design and deliver comprehensive training programs to improve employee performance and operational efficiency. Responsibilities include creating tailored training plans, conducting training sessions, evaluating the effectiveness of programs, and providing ongoing support to team members. Collaboration with different departments and ensuring a consistent training strategy will be key aspects of this role.
Qualifications
- Strong Training & Development and Training experience (online and offline)
- Proficiency in Instructional Design for creating effective and engaging training material
- Excellent Communication skills to clearly convey information and engage with diverse teams
- Analytical Skills to assess training needs and evaluate the effectiveness of programs
- Ability to create engaging training decks, quizzes, and assessments.
- Detail-oriented, proactive, and able to manage multiple batches simultaneously.
- Ability to work collaboratively with cross-functional teams
- Prior experience in the vacation rental, hospitality, or service industry is a plus.
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