Community & Engagement Manager
2 days ago
Were seeking a dynamic and hands-on Community & Engagement Manager to lead the growth, engagement, and monetization of our multi-program communities. This role blends community management, event execution, partnerships, and creative engagement strategy — ideal for someone who thrives at the intersection of people, purpose, and performance.
Key Responsibilities:
Community Management
- Manage and grow multiple program-based communities through engaging sessions, campaigns, and member-led initiatives.
- Foster a vibrant, inclusive ecosystem that encourages participation, collaboration, and loyalty.
Content & Engagement Strategy
- Conceptualize and implement creative engagement campaigns — contests, challenges, user-generated content drives, AMAs, and discussion forums.
- Design engagement calendars aligned with community goals and brand identity.
Event Planning & Execution
- Plan and execute high-impact virtual and offline events, workshops, and meet-ups.
- Develop new event formats and corporate engagement experiences to boost brand presence and partnerships.
Revenue & Growth Initiatives
- Identify monetization opportunities within the community — including paid events, premium subscriptions, and brand partnerships.
- Collaborate with internal stakeholders to drive measurable revenue outcomes through engagement initiatives.
Sponsorship & Corporate Partnerships
- Source, pitch, and manage sponsorship opportunities with corporate partners, CSR programs, and philanthropic organizations.
- Create compelling event and partnership proposals to secure strategic collaborations.
Volunteer & Team Management
- Recruit, mentor, and motivate volunteers and ambassadors to support community activities.
- Lead and guide a cross-functional team of 4–5 members (community managers, event coordinators, content creators).
Content Development & Delivery
- Oversee creation and publishing of content across blogs, newsletters, social media, and community apps.
- Coordinate with design and tech teams to ensure seamless content delivery and user experience.
Technology & Data Management
- Utilize CRM systems, community platforms, and dashboards to track engagement metrics, member feedback, and growth data.
- Derive actionable insights from analytics to optimize strategy and community experience.
Required Skills & Experience:
- 4+ years of proven experience in Community Management, Event Management, or Engagement Strategy.
- Demonstrated success in driving growth, engagement, and monetization within communities.
- Strong creative thinking, communication, and stakeholder management skills.
- Hands-on experience with community tech platforms, CRM tools, and data analytics.
- Proven ability to manage multiple projects, prioritize tasks, and deliver under tight deadlines.
- Experience leading and mentoring small teams.
- Energetic, self-motivated, and passionate about building purpose-driven communities.
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