Customer care support

5 days ago

Noida, Uttar Pradesh, India Next Mantra Solution Private Limited Full time ₹ 2,10,000 - ₹ 4,20,000 per year

We're Hiring:-Call/Chat support

Location: [Noida Sector 16, Gurugram sec-39 |

Full-Time | Min. Experience: 1 years+

Budget :- 35 k CTC

What You'll Do:

Serve as the primary point of contact for customer interactions (calls, emails, chats).

Understand client needs and provide timely and effective solutions.

Resolve customer issues, track feedback, and follow up until closure.

Promote new products/services and help drive customer engagement and retention.

Maintain detailed records of all customer conversations using CRM tools.

What We're Looking For:

Minimum 1 year of experience in a customer-facing role (Customer Service/Support/Success).

Strong and proficient communication and interpersonal skills.

Ability to manage multiple clients, prioritize, and work under pressure.

A team player with a customer-first mindset.

Familiarity with CRM tools is a plus.

Send your resume to [ ] or apply via [Company Careers Page / LinkedIn Easy Apply button].

Let's grow together

Hiring #CustomerRelationshipExecutive #CustomerSuccess #ClientRelations #CustomerExperience #JobOpening #NowHiring #CustomerSupport #JoinUs #CustomerCare .#Gurugram #West Delhi #Haryana #customer care chat process.

#chatsupport

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