Customer Support Executive

5 days ago


Noida, Uttar Pradesh, India RAASA KARTS Full time ₹ 2,40,000 - ₹ 4,80,000 per year

 
We're Hiring Customer Care Executive – Raasa Karts

Love chatting with people and solving problems?

Join 
Raasa Karts
, India's first street-food delivery platform bringing your favourite food at 
the same price as offline

 
Location:
 Noida Sector 62

 
Work from Home option available

 
Completely Desk Job

 
Salary:
 ₹20,000/month

6 Days a Week

At 
Raasa Karts
, we're building India's first 
street food delivery platform
 that brings your favourite food at 
the same price as offline
 — with no hidden charges and no commissions for sellers.

We're looking for a 
Customer Care Executive
 who can help us ensure a smooth experience for both our customers and vendors.

 
Responsibilities

  • Handle customer and vendor queries via 
    calls, WhatsApp, and chat
    .
  • Coordinate with delivery and operations teams for issue resolution.
  • Maintain service records, update CRM, and ensure timely responses.
  • Help build customer trust with empathy, accuracy, and clear communication.

 
Requirements

  • Excellent 
    Hindi and English
     communication skills.
  • Confident in using WhatsApp Web, Excel, and basic computer tools.
  • Previous experience in 
    customer support / food delivery / e-commerce
     preferred.
  • Must be proactive, calm under pressure, and solution-oriented.

 
Why Join Us

  • Fixed pay ₹20,000/month
  • Friendly, fast-paced startup environment
  • Flexible work options (WFH available)
  • Be part of a mission-led company making street food delivery fair and affordable


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