Customer Support Executive
5 days ago
We're Hiring Customer Care Executive – Raasa Karts
Love chatting with people and solving problems?
Join
Raasa Karts
, India's first street-food delivery platform bringing your favourite food at
the same price as offline
Location:
Noida Sector 62
Work from Home option available
Completely Desk Job
Salary:
₹20,000/month
6 Days a Week
At
Raasa Karts
, we're building India's first
street food delivery platform
that brings your favourite food at
the same price as offline
— with no hidden charges and no commissions for sellers.
We're looking for a
Customer Care Executive
who can help us ensure a smooth experience for both our customers and vendors.
Responsibilities
- Handle customer and vendor queries via
calls, WhatsApp, and chat
. - Coordinate with delivery and operations teams for issue resolution.
- Maintain service records, update CRM, and ensure timely responses.
- Help build customer trust with empathy, accuracy, and clear communication.
Requirements
- Excellent
Hindi and English
communication skills. - Confident in using WhatsApp Web, Excel, and basic computer tools.
- Previous experience in
customer support / food delivery / e-commerce
preferred. - Must be proactive, calm under pressure, and solution-oriented.
Why Join Us
- Fixed pay ₹20,000/month
- Friendly, fast-paced startup environment
- Flexible work options (WFH available)
- Be part of a mission-led company making street food delivery fair and affordable
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