Territory Manager

5 days ago


Chennai Nagercoil, India Stelling Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Operations

• Responsibility of boarding the passengers to buses at dedicated boarding point through bus captains

• Ensuring amenities on the buses are as promised to our customers

• Supervision of service performance and continuous improvement customer ratings, NPS, on time

arrival & departure

• Regular coordination with bus operators and their staff to fix bus related issues within stipulated time

• Handle ground staff like bus captains, driver/helpers and ensure compliance & SOP implementation

• Execution of centrally devised offline promotional campaigns and marketing activities in the city

REQUIREMENTS

1. 1-8 years of relevant experience in sales/ operations preferably in the travel and hospitality domain.

2. Should be comfortable with dynamic working hours including late/early hours. Usual work timings

would be 11AM – 10PM. Availability on the phone might be required even during non-working hours

3. Good communication and ability to manage ground operations

4. Complete ownership of their respective city in terms of business operations and growth.


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