Customer Relation Executive

6 days ago


Surat, Gujarat, India Symplico Prints Private Limited Full time ₹ 84,000 - ₹ 4,20,000 per year

Summary: Responsible for providing technical support to customers who have purchased our digital textile printing machinery. This includes troubleshooting problems, providing training, and resolving issues.

Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot problems with digital textile printing machinery
  • Provide training to customers on how to use the machinery
  • Resolve issues with the machinery
  • Keep up-to-date on the latest developments in digital textile printing technology
  • Follow ups for payment and order calls.

Qualifications:

  • Bachelor's degree in engineering or a related field
  • 2+ years of experience in customer support, preferably in the textile industry
  • Strong understanding of digital textile printing technology
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Experience:

  • 10 key typing: 2 years (Preferred)

Work Location: In person



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