Sales Manager

4 days ago

Goregaon Mumbai Maharashtra, India Tiki Farms Hospitality LLP Full time ₹ 24,00,000 - ₹ 60,00,000 per year

Sales Manager – Resort, Events & Revenue Development

Position Title: Sales Manager

Reports To: Managing Partner / Owner

Works Closely With: Marketing Manager, Reservations, F&B (Mai Kai), and Events Team

Location: Goregaon, Mumbai

Role Overview

The Sales Manager is responsible for driving total revenue across all Tiki Farms verticals — Rooms, Events, Day Experiences, and F&B.

Given the current limited room inventory, the focus is on non-linear revenue opportunities, such as corporate off-sites, private events, weddings, and restaurant-driven promotions.

This is a hands-on, business-building role for someone who can hustle in the field, network extensively, and create business pipelines beyond traditional room sales.

Key Responsibilities

1. Revenue & Sales Strategy

  • Develop and implement a comprehensive sales plan across all business segments: Resort bookings (direct, OTA, travel agent), Weddings and private events, Corporate retreats, offsites, and day picnics, F&B and special experiences at Mai Kai
  • Identify new revenue streams — e.g., photo/video shoots, brand retreats, weekend festivals.

2. B2B & Corporate Partnerships

  • Build strong relationships with travel agencies, corporates, event planners, and DMCs in Mumbai & Pune.
  • Conduct sales calls, property visits, and presentations to generate group and event bookings.
  • Maintain a CRM database of corporate accounts and planners for repeat business.

3. OTA & Direct Sales Optimisation

  • Manage OTA listings , MMT, Agoda, etc.) with optimal rate and content strategy.
  • Drive direct booking growth through website and WhatsApp channels.
  • Coordinate promotions and packages with the Marketing Manager for seasonal campaigns.

4. Event & F&B Sales

  • Collaborate with F&B and Events teams to promote Mai Kai brunches, lawn events, and day experiences.
  • Create attractive event packages (e.g., "Tropical Weddings at Tiki Farms" or "Corporate Day Escape").
  • Oversee lead handling, quotations, negotiations, and contracts.

5. Reporting & Revenue Insights

  • Provide weekly sales and forecast reports to management.
  • Track leads, conversions, and segment-wise performance.
  • Share guest feedback insights for marketing and product improvement.

Performance KPIs

  • Occupancy % and ADR for cottages
  • Revenue growth from lawns, events, and Mai Kai
  • Corporate and group booking volume
  • Conversion rate from leads to confirmed business
  • Repeat client ratio

Qualifications & Skills

  • Bachelor's degree in Hotel Management, Business, or Sales.
  • 5–10 years' experience in hospitality sales, ideally with resorts or event-focused properties.
  • Strong communication and negotiation skills.
  • Proven ability to generate new business through fieldwork and partnerships.
  • Working knowledge of OTA extranets and PMS/CRM systems.

Compensation

₹40,000 – ₹50,000/month

  • Sales incentives based on revenue targets achieved across all business verticals.

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Work Location: In person

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