
Operations Manager cum Front Office
22 hours ago
Operations Manager cum Front Office
We are seeking a friendly and professional Operations Manager cum to handle front desk operations, patients inquiries, and build strong relationships with our patients and their families. The successful candidate will be the first point of contact for visitors and will play a key role in creating a positive impression of our rehab centre.
Responsibilities
Manage the front desk, answer phone calls, and respond to emails.
Greet visitors, patients, and their families, and provide them with necessary information.
Handle patients inquiries, provide information about our services, and address concerns.
Build and maintain strong relationships with patients, their families, and referral sources.
Coordinate with internal teams to resolve patients issues and improve overall experience.
Maintain accurate records, reports, and databases.
Ensure a high level of customer satisfaction and contribute to the center's reputation
Growth of Clinic
Qualifications
Graduation
Speaking Hindi & English
Excellent verbal & communication skills
Schedule:
Day shift
Job Type: Full-time
Pay: From ₹30,000.00 per month
Ability to commute/relocate:
- Landran, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Operations management: 3 years (Required)
Work Location: In person
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