Customer Care Representative

2 weeks ago

Coimbatore Kolkata, India Rently Software Development Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description:

  • Providing excellent customer service to all Rently users.
  • An ideal candidate should be comfortable with handling customer support requests through email, chat and voice support.
  • Candidate should have excellent written and verbal communication skills.
  • This position has an opportunity for growth in a US based company.

What we offer:


• Provide a fully empowered, engaging and innovative work environment


• An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits.

Daily Tasks:


• Taking care of support requests through voice mediums.


• Maintaining high quality standards on customer experience


• Making real-time decisions


• Escalating high level requests to proper internal channels.


• Rently being an ISO certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same.


• Operating in US hours


• Be ready to work on night shifts and during weekends based on the work schedule.

Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 - 3 years) need to apply

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