
Customer Care Representative
6 days ago
Job Description:
- Providing excellent customer service to all Rently users.
- An ideal candidate should be comfortable with handling customer support requests through email, chat and voice support.
- Candidate should have excellent written and verbal communication skills.
- This position has an opportunity for growth in a US based company.
What we offer:
• Provide a fully empowered, engaging and innovative work environment
• An accelerated career growth path along with a compensation that is best in the industry with all statutory benefits.
Daily Tasks:
• Taking care of support requests through voice mediums.
• Maintaining high quality standards on customer experience
• Making real-time decisions
• Escalating high level requests to proper internal channels.
• Rently being an ISO certified company focuses on maintaining security, any individual associated with Rently is expected to maintain the same.
• Operating in US hours
• Be ready to work on night shifts and during weekends based on the work schedule.
Professional Commitment: Being a product-based company, we heavily invest in developing functional/ technology/ leadership skill sets in our team members. So as a company we expect Candidates who are looking for a long-term association with the organization (at least a minimum of 2 - 3 years) need to apply
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