Customer Relationship Manager

2 days ago

Chandigarh, Chandigarh, India Speshally NHS Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Description: Relationship Manager

Position Summary:

We are seeking dynamic and target-oriented Relationship Managers to promote and sell vacation ownership memberships. The ideal candidate will have a strong background in sales, excellent communication skills in English, Hindi, and Punjabi, and the ability to build strong client relationships through in-person presentations and regular follow-ups.

Key Responsibilities:

Sales & Target Achievement

-Promote and sell various membership plans (25-year, 10-year Bliss, 5-year GoZest).

Consistently achieve and exceed monthly and quarterly sales targets.

Convert leads into customers through effective follow-ups and personalized Interactions.

Customer Engagement

Meet prospective customers at events, offices, and homes to pitch membership plans.

Explain product features, holiday benefits, and pricing clearly and confidently.

Attend meetings with existing or past members for referrals, upselling, and retention.

Travel & Flexibility

  • Travel extensively across assigned territories.

  • Flexible to work during evenings, weekends, and short-notice events.

Presentation & Brand Representation

  • Deliver structured sales presentations to individuals and families.

Maintain professional grooming and appearance.

Reporting & Documentation

  • Maintain detailed records of interactions, leads, and closures.

  • Submit timely reports to team leads or regional managers.

Desired Skills & Competencies:

Experience: 1-4 years in B2C direct/field sales or relationship management

Languages: Fluent in English, Hindi, and Punjabi

-Sales Skills: Confident communicator with strong objection handling

Presentation: Ability to present holiday plans effectively using brochures or PPT

Grooming: Well-groomed and presentable at all times

Mindset: Self-motivated, target-driven, and customer-centric

  • Flexibility: Willing to travel frequently and work odd hours

Target Customer Profile:

Middle-class and upper-middle-class families, working professionals, and HNI clients

Ideal income range: ₹10-15 LPA and above

Customers interested in long-term family travel, curated experiences, and cultural holidays

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Work Location: In person

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