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Field Relationship Manager

2 weeks ago

Gurgaon, Haryana, India NoBroker Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

is India's first and only PropTech unicorn, a disruptive brokerage-free property search portal. It connects house/property owners directly with tenants/buyers, eliminating the middleman. Founded by alumni from IIT Bombay, IIT Kanpur, and IIM Ahmedabad in March 2014, NoBroker serves over 30 lakh customers monthly. Backed by investors like General Atlantic, SAIF Partners, Tiger Global, and Google, the company provides verified brokerage-free properties, online rental agreements, packers & movers services, and more across Mumbai, Bengaluru, Pune, Chennai, Delhi-NCR, and Hyderabad.

Role Description

  • Meet HLCs/DSAs as per the schedule provided by the onboarding team or city head.
  • Collect DSA location information if the meeting is scheduled by someone else.
  • Carry, sign, and hand over MOU to DSAs whenever required.
  • Visit both RACPC offices and conduct meetings with HLCs/DSAs outside as needed.
  • Ensure regular follow-ups and provide support to drive conversions with HLCs/DSAs.
  • Address and resolve on-ground issues related to DSAs.
  • Take updates every 2–3 days regarding: Monthly business expectations & File status (from login to disbursal).
  • Prepare daily reports and share updates with the reporting manager/city head.
  • Coordinate regularly with the RACPC NB coordinator.
  • Track whether DSAs are sourcing files under their individual code or a corporate DSA code.
  • Collect competitor insights and market feedback from DSAs

Qualifications

  • Strong customer relationship management skills and experience in client servicing
  • Effective communication and negotiation skills
  • Good knowledge of the real estate market and property laws/regulations
  • Organizational skills and ability to manage multiple tasks efficiently
  • Ability to work independently and as part of a team
  • Bachelor's degree in Business, Real Estate, or a related field
  • Experience in sales or similar client-facing roles is a plus
  • Proficiency in local languages is an added advantage