CRM-Sales

4 days ago

Bengaluru, Karnataka, India Hub Interior Full time ₹ 12,00,000 - ₹ 36,00,000 per year

JOB DESCRIPTION

Client Relationship Manager (CRM) - Sales

The CRM's will be responsible for driving revenue growth by identifying and

engaging prospective clients, conducting effective showroom visits and sales meetings, and

converting leads into confirmed projects. This role requires strong communication skills, a

consultative sales approach, and the ability to coordinate efficiently with internal design

teams to ensure a seamless client experience.

The ideal candidate will demonstrate a proactive attitude towards business development

and possess the potential to grow into a managerial position within the organization.

Key Responsibilities:

1. Lead Generation & Client Outreach

Initiate contact with prospective clients through tele-calling to schedule showroom

visits and consultations.

Identify and engage with decision-makers within target customer segments.

Draft and send professional email and WhatsApp communications to share company

profiles and respond to client inquiries.

Ensure clear and accurate communication between potential clients and the design

team regarding meeting schedules and expectations.

2. Showroom Visits & Sales Meetings

Prepare thoroughly for client meetings by researching client profiles and

understanding project requirements.

Conduct structured and consultative sales meetings to identify client needs, pain

points, and expectations.

Position Homes Uniquely Built as the preferred choice for interior solutions through

compelling presentations and value articulation.

Gather comprehensive input from clients to assist in the interior design process.

3. Proposal & Quotation Management

Collaborate with the design team to prepare and deliver detailed and accurate sales

quotations, including Estimated Construction Values (ECVs) and Value Concepts

(VCs).

4. Sales Conversion & Negotiation

Lead commercial negotiations to close sales agreements that are beneficial for both

the client and the organization.

Ensure adherence to the companys profitability guidelines while finalizing deals.

Maintain and improve upon key conversion metrics as defined by the management.

5. Client Communication & Coordination

Maintain detailed and professional written records of all client interactions and

discussions via email.

Act as the primary point of contact between the client and the design team

throughout the sales process from initial inquiry to project sign-off.

Professional Development & Career Growth:

This role offers a structured career path with opportunities to advance into sales leadership

and managerial positions, based on performance and demonstrated business acumen.

Key Competencies & Skills:

Excellent verbal and written communication skills

Strong interpersonal and consultative selling abilities

Proficiency in digital communication tools (e.g., email, WhatsApp, CRM systems)

High degree of professionalism and client orientation

Strong negotiation and objection-handling skills

Ability to work both independently and collaboratively in a fast-paced environment

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