Customer Relations Manager
2 weeks ago
Job Title: Customer Relationship Manager (Female Candidates Only – Fresher Role)
Location: Jasola, New Delhi
Company: Armed Forces Welfare Housing Organisation (AFWHO)
Employment Type: Full-Time
About AFWHO
The Armed Forces Welfare Housing Organisation (AFWHO) works to support Defence, Government, and PSU officials and their families in fulfilling their dream of owning a home. We pride ourselves on professionalism, integrity, and excellent customer service.
Role Overview
We are looking for young, confident, and energetic female candidates (freshers welcome) to join us as Customer Relationship Managers. This role is ideal for someone with strong communication skills, a pleasant personality, and the ability to build positive client relationships. Training will be provided.
Key Responsibilities
- Interact with clients over calls and in-office meetings.
- Understand client needs and provide clear project details.
- Handle inbound and outbound calls professionally.
- Maintain client records and update information in CRM software.
- Follow up with clients to ensure queries are resolved.
- Support senior managers in daily client coordination.
Candidate Profile
Only Female Candidates may apply.
Freshers are welcome
Excellent verbal communication skills and a confident personality.
Good listening skills with a customer-first approach.
Basic knowledge of MS Office.
Well-groomed and professional appearance.
What We Offer
- Fixed salary + incentives.
- Full training and mentoring.
- Growth opportunities in client relationship management.
- A professional, safe, and supportive work environment.
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