Customer Relation Manager

2 weeks ago


Faridabad DelhiNCR, India Irec Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Designation: Customer Relation Manager (CRM)

Experience: Minimum 3 Years

Openings: 2

Gender: Male / Female

Salary: ₹25,000 – ₹30,000 per month

Job Summary:We are hiring a Customer Relation Manager to maintain excellent relationships with clients, handle service issues, and ensure customer satisfaction.

The CRM will play a key role in client retention and brand reputation.

Key Responsibilities:

  • Handle client inquiries, complaints, and escalations professionally.
  • Coordinate with internal teams for prompt issue resolution.
  • Collect feedback and ensure service improvement.
  • Maintain customer data and interaction history.
  • Support marketing and sales teams in customer engagement activities.
  • Requirements:Graduate in Business Administration or similar field.
  • Minimum 3 years of experience in CRM or customer service.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to manage multiple clients efficiently.
  • Build and maintain long-term customer relationships.


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