Customer Relation Manager
2 weeks ago
Designation: Customer Relation Manager (CRM)
Experience: Minimum 3 Years
Openings: 2
Gender: Male / Female
Salary: ₹25,000 – ₹30,000 per month
Job Summary:We are hiring a Customer Relation Manager to maintain excellent relationships with clients, handle service issues, and ensure customer satisfaction.
The CRM will play a key role in client retention and brand reputation.
Key Responsibilities:
- Handle client inquiries, complaints, and escalations professionally.
- Coordinate with internal teams for prompt issue resolution.
- Collect feedback and ensure service improvement.
- Maintain customer data and interaction history.
- Support marketing and sales teams in customer engagement activities.
- Requirements:Graduate in Business Administration or similar field.
- Minimum 3 years of experience in CRM or customer service.
- Strong communication, problem-solving, and interpersonal skills.
- Ability to manage multiple clients efficiently.
- Build and maintain long-term customer relationships.
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