
Customer Relations Manager
3 weeks ago
Company Description
Candid Optronix is one of the largest manufacturers and traders in India, specializing in CATV/MATV, PON products, and testing instruments. The company focuses on researching, producing, selling, and servicing these products, providing integrated network solutions and services for network operators. Candid Optronix is driven by professional dedication and advanced technology to meet customer needs, delivering high-quality products and comprehensive services. The company's long-term goal is to achieve excellence by consistently supplying superior products and solutions.
Role Description
This is a full-time, on-site role for a Customer Relations Manager in Delhi. The Customer Relations Manager will be responsible for building and maintaining strong relationships with customers, addressing their concerns and inquiries, and ensuring customer satisfaction. Daily tasks include managing customer communication channels, resolving complaints, coordinating with internal teams for issue resolution, and providing feedback to improve services. The role also involves analyzing customer data to enhance the overall customer experience and loyalty.
Qualifications
- Strong communication and interpersonal skills
- Experience in customer service, relationship management, or similar roles
- Ability to resolve conflicts and handle difficult situations professionally
- knowledge of the Indiamart portal
- Proficient in using CRM software and other customer service tools
- Analytical skills to interpret customer data and provide actionable insights
- Ability to work independently and as part of a team
- Knowledge of the CATV/MATV, PON products, and network solutions industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
-
Customer Relation Executive
2 days ago
Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per yearHiring Now – Customer Relation Executive (CRE)Location: Sanjay Gandhi Transport NagarSalary: 15k to 25kJob Type: Full-time | On-siteAbout the Role:We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of...
-
Customer Relations Manager
2 weeks ago
Delhi, Delhi, India Candid Optronix pvt ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionCandid Optronix is one of the largest manufacturers and traders in India, specializing in CATV/MATV, PON products, and testing instruments. The company focuses on researching, producing, selling, and servicing these products, providing integrated network solutions and services for network operators. Candid Optronix is driven by...
-
Customer Relations Manager
1 week ago
Ashok Vihar, Delhi, Delhi, India USP Polymers LLP Full time ₹ 2,00,000 - ₹ 2,49,333 per yearPosition Title: Customer Relationship ManagerReports To: Head – Sales & Marketing / Business Development ManagerRole OverviewThe Customer Relationship Manager (CRM) is responsible for building and nurturing long-term relationships with customers, ensuring high levels of customer satisfaction, and driving customer loyalty and retention. The role involves...
-
Customer Relation Manager
4 days ago
Faridabad, Delhi-NCR, India Irec Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per yearDesignation: Customer Relation Manager (CRM) Experience: Minimum 3 Years Openings: 2 Gender: Male / Female Salary: ₹25,000 – ₹30,000 per month Job Summary:We are hiring a Customer Relation Manager to maintain excellent relationships with clients, handle service issues, and ensure customer satisfaction. The CRM will play a key role...
-
Customer Relation Manager
3 weeks ago
Delhi, India Candid Optronix pvt ltd Full timeCRM Managers can use their technical skills and understanding of marketing and sales principles to grow a company's customer base. They also typically maintain accurate customer data and update CRM systems to align with business needs. They may also liaise between the marketing and sales departments, helping all employees effectively use CRM data. Typical...
-
Customer Relation Manager
2 weeks ago
Delhi, Delhi, India Candid Optronix pvt ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCRM Managers can use their technical skills and understanding of marketing and sales principles to grow a company's customer base. They also typically maintain accurate customer data and update CRM systems to align with business needs. They may also liaise between the marketing and sales departments, helping all employees effectively use CRM data.Typical CRM...
-
Customer Relations Manager
3 weeks ago
Delhi, India KASA DECOR Full timeCompany Description Founded in 2006, KASA DECOR is a leading name in India's luxury surface materials industry, renowned for merging timeless craftsmanship with cutting-edge technology. Through our premium brand Taraash by Kasa Décor, we specialize in bespoke stone, concrete, and designer tile creations—crafted from the finest raw materials sourced...
-
Customer Relations Manager
2 weeks ago
Delhi, Delhi, India KASA DECOR Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionFounded in 2006, KASA DECOR is a leading name in India's luxury surface materials industry, renowned for merging timeless craftsmanship with cutting-edge technology. Through our premium brand Taraash by Kasa Décor, we specialize in bespoke stone, concrete, and designer tile creations—crafted from the finest raw materials sourced...
-
Customer Relations Manager
2 weeks ago
Delhi, Delhi, India Bajrang Auto Parts Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRespond to international customers inquiries via Phone, Email, Whatsapp.Build and maintain strong relationships with existing customers to encourage repeat business and loyalty.Provide accurate information on products, services, pricing, orders, and delivery timelines.Prepare Quotation as per customer enquiry and submit follow up till deal is won.Monitor...
-
Customer Relations Executive
2 weeks ago
Delhi, India HRanker Full timeJob Title: Customer Relations Specialist (B2B) Location: Gurugram (Work from Office) Working Days: Monday to Friday Experience Required: 1–3 years (Must have B2B Sales/Client Management experience) Industry: EdTech / SaaS Qualification : B.Tech + MBA About the Role: We are looking for a proactive and customer-focused Customer Relations Executive who...