Customer Relation Manager

1 day ago

Delhi, India Candid Optronix pvt ltd Full time

CRM Managers can use their technical skills and understanding of marketing and sales principles to grow a company's customer base. They also typically maintain accurate customer data and update CRM systems to align with business needs. They may also liaise between the marketing and sales departments, helping all employees effectively use CRM data.

Typical CRM Manager duties and responsibilities you might want to include in your job description are:

  • Managing and optimizing CRM platforms
  • Developing customer journey maps
  • Monitoring key performance indicators (KPIs), such as customer engagement rate and retention rate
  • Implementing or updating CRM systems
  • Training employees to use CRM systems effectively
  • Collaborating with sales and marketing professionals to attract and retain new customers
  • Overseeing privacy compliance within a company's CRM system, including the General Data Protection Regulation (GDPR)
  • Provide Demo to the customer and retain it.
  • Monitoring all the social platforms and digital marketing to enhance the customer trust
  • Provide training to the India-mart team to understand customer need and work with the different strategies
  • Maintain proper reports and data

Skills

:

  • Extensive knowledge of industry products and services
  • Proficiency in using CRM data to adjust sales and marketing campaigns
  • Teamwork skills for collaborating with members of other departments
  • Ability to create customer segments based on broad marketing data
  • Strong problem-solving skills
  • Ability to troubleshoot CRM tools and integrated applications
  • Understanding of data privacy and security regulations

  • Customer Relations Manager

    2 weeks ago

    Delhi, Delhi, India Candid Optronix pvt ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionCandid Optronix is one of the largest manufacturers and traders in India, specializing in CATV/MATV, PON products, and testing instruments. The company focuses on researching, producing, selling, and servicing these products, providing integrated network solutions and services for network operators. Candid Optronix is driven by...

  • Customer Relations Manager

    1 day ago

    Delhi, India Candid Optronix pvt ltd Full time

    Company Description Candid Optronix is one of the largest manufacturers and traders in India, specializing in CATV/MATV, PON products, and testing instruments. The company focuses on researching, producing, selling, and servicing these products, providing integrated network solutions and services for network operators. Candid Optronix is driven by...

  • Customer Relations Manager

    2 weeks ago

    Ashok Vihar, Delhi, Delhi, India USP Polymers LLP Full time ₹ 2,00,000 - ₹ 2,49,333 per year

    Position Title: Customer Relationship ManagerReports To: Head – Sales & Marketing / Business Development ManagerRole OverviewThe Customer Relationship Manager (CRM) is responsible for building and nurturing long-term relationships with customers, ensuring high levels of customer satisfaction, and driving customer loyalty and retention. The role involves...

  • Customer Relation Manager

    2 weeks ago

    Delhi, Delhi, India Candid Optronix pvt ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    CRM Managers can use their technical skills and understanding of marketing and sales principles to grow a company's customer base. They also typically maintain accurate customer data and update CRM systems to align with business needs. They may also liaise between the marketing and sales departments, helping all employees effectively use CRM data.Typical CRM...

  • Customer Relations Manager

    2 weeks ago

    Delhi, Delhi, India Bajrang Auto Parts Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Respond to international customers inquiries via Phone, Email, Whatsapp.Build and maintain strong relationships with existing customers to encourage repeat business and loyalty.Provide accurate information on products, services, pricing, orders, and delivery timelines.Prepare Quotation as per customer enquiry and submit follow up till deal is won.Monitor...

  • Customer Relations Manager

    2 weeks ago

    Delhi, Delhi, India KASA DECOR Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionFounded in 2006, KASA DECOR is a leading name in India's luxury surface materials industry, renowned for merging timeless craftsmanship with cutting-edge technology. Through our premium brand Taraash by Kasa Décor, we specialize in bespoke stone, concrete, and designer tile creations—crafted from the finest raw materials sourced...

  • Customer Relations Manager

    1 day ago

    Delhi, India KASA DECOR Full time

    Company Description Founded in 2006, KASA DECOR is a leading name in India's luxury surface materials industry, renowned for merging timeless craftsmanship with cutting-edge technology. Through our premium brand Taraash by Kasa Décor, we specialize in bespoke stone, concrete, and designer tile creations—crafted from the finest raw materials sourced...

  • Customer Relations Associate

    2 weeks ago

    Delhi, Delhi, India City Homes International Realtors Pvt. Ltd. Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionCity Homes International Realtors Pvt. Ltd. is a fast-emerging real estate consultancy company in India and overseas that aims to provide prestigious and vital services in the real estate industry. Guided by skilled professionals, the company has generated a large business in a short period of time and offers commercial and residential...

  • Customer Relations Specialist

    1 week ago

    Delhi, Delhi, India beBeeCustomerRelations Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Relations Manager to join our organization.Job Description:The primary role of the Customer Relations Manager is to maintain and enhance relationships with existing clients, ensuring their satisfaction and loyalty. This includes responding promptly to customer inquiries, resolving issues...

  • Senior Customer Relations Project Manager

    2 weeks ago

    Delhi, Delhi, India beBeeProject Full time ₹ 15,00,000 - ₹ 28,00,000

    Project Manager SoughtWe are seeking an experienced and skilled individual to manage our customer relations and ensure the smooth execution of projects.As the primary point of contact, you will be responsible for communicating with customers and stakeholders to resolve any issues that may arise.Day-to-day follow-up with customers is essential to ensuring...