Customer Relation Executive
1 day ago
Hiring Now – Customer Relation Executive (CRE)
Location: Sanjay Gandhi Transport Nagar
Salary: 15k to 25k
Job Type: Full-time | On-site
About the Role:
We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of contact for clients, resolving queries, maintaining relationships, and supporting business operations.
Key Responsibilities:
- Serve as the primary point of contact for customers via phone, email, or in-person
- Address customer queries and resolve complaints promptly and professionally
- Maintain and update customer records in the system
- Build and maintain strong relationships with clients to ensure repeat business
- Collaborate with internal teams to provide seamless customer service
- Provide feedback to management on recurring issues and potential improvements
- Assist in preparing reports on customer interactions and satisfaction levels
Requirements:
- Proven experience in customer service or client handling (1–3 years preferred)
- Excellent communication and interpersonal skills
- Ability to handle customer queries calmly and effectively
- Basic knowledge of office software and CRM tools
- Strong problem-solving skills and attention to detail
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Health insurance
Work Location: In person
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