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Technical Presales Manager

2 weeks ago

Bengaluru, Karnataka, India TecSight Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Employer:
Tecsight

Location:
Pune/Bangalore

Function:
Solutions Engineering / Presales

Reports to:
Director, Solutions Engineering (or VP Sales)

Clients:
Global System Integrators (GSIs) and their enterprise end-customers

Travel:
~25–40% (client workshops, PoCs, partner events)

Role Summary

Own end-to-end presales across
Digital Workplace (DWP)
,
Field Service Operations (FSO)
,
IT Infrastructure
,
Networking & Wireless
. You'll qualify opportunities with GSIs, lead discovery, architect fit-for-purpose solutions, run PoCs, and produce all sales/technical documentation through to delivery handover—balancing business outcomes, technical depth, cost, and delivery risk.

Primary Responsibilities

1) Presales & Solutioning (Core)

  • Lead discovery with GSIs and enterprise customers: current-state assessment, requirements, success criteria, risks, and constraints.
  • Architect solutions across:
  • DWP/EUC:
    Windows/macOS, M365/Entra ID, Intune/SCCM, Autopilot/ABM, VDI (Citrix/VMware), app packaging, device lifecycle, collaboration, identity & conditional access, Zero Trust principles.
  • FSO:
    Field service tooling/workflows, mobile device management, offline/edge constraints, rugged devices, parts logistics integrations, shift/crew scheduling, service KPIs.
  • IT Infrastructure:
    Hybrid cloud (Azure/AWS/GCP), AD/Entra, backup/DR, virtualization (VMware/Hyper-V), storage, server builds, patching/automation (PowerShell/Terraform/Ansible).
  • Networking & Wireless:
    Campus/branch LAN,
    Wi-Fi 5/6/6E/7
    , SD-WAN, NAC/802.1X, segmentation, DNS/DHCP/IPAM, WAN optimization; vendors e.g., Cisco/Meraki, HPE Aruba, Juniper, Fortinet, Palo Alto.
  • Produce
    HLD/LLD
    , integration maps, security controls, capacity models, and
    TCO/ROI
    .
  • Run
    PoCs/pilots
    and bake-offs; define success metrics; document outcomes and next steps.
  • Build competitive positioning and
    win themes
    aligned to each GSI's methodology and offerings.

2) Implementation Orchestration & Handover

  • Create
    implementation plans
    , migration waves, rollback criteria, and acceptance tests.
  • Lead
    delivery kickoffs
    ; brief PMs/engineers; finalize RACI, RAID, and cutover plans.
  • Validate bill of materials (BOM/BOQ), licensing, and services estimates; protect margin.
  • Provide governance during early sprints; ensure scope adherence and change control.

3) Sales Documentation & Governance

  • Own all client-facing artifacts:
    SoW
    ,
    proposals
    ,
    RFP/RFI responses
    ,
    HLD/LLD
    ,
    SAD
    ,
    TDM
    ,
    risk register
    ,
    assumptions/dependencies
    ,
    effort & pricing models
    ,
    presentations
    .
  • Maintain a reusable
    proposal & diagram library
    (Visio/Lucidchart), reference architectures, and estimation templates.
  • Ensure compliance with GSI partner frameworks, data privacy, and customer infosec requirements.
  • Deliver persuasive
    executive presentations and demos
    to both technical and C-level audiences.

Required Experience & Skills

Technical

  • 8–12+ years across presales/solutions for DWP/EUC, FSO, Infra, and Enterprise Networking/Wi-Fi.
  • Hands-on with:
    M365/Entra/Intune/SCCM
    , Autopilot/ABM,
    Azure/AWS
    foundations,
    VMware/Citrix
    ,
    Cisco/Meraki/Aruba/Fortinet
    ,
    SD-WAN
    ,
    NAC/802.1X
    ,
    Zero Trust
    ,
    ITSM (ServiceNow)
    .
  • Strong understanding of
    SLA/OLA design
    , operational runbooks, monitoring/observability, and SRE/operability considerations.

Consulting & Commercial

  • Structured discovery and requirements engineering; translating business outcomes to architectures and
    SoW
    scope.
  • Costing & pricing, effort estimation, and
    TCO/ROI
    models; margin protection.
  • Clear storytelling, whiteboarding, and objection handling; executive presence.

Tools

  • Visio/Lucidchart, PowerPoint, Excel, Confluence/Jira, Git (for IaC samples), PowerShell; basic Terraform/Ansible familiarity a plus.

Certifications (nice to have)

  • Networking/Wireless:
    CCNP/CCNA, Aruba ACMP/ACSA, CWNA/CWSP, Fortinet NSE 4/5.
  • Cloud/Infra:
    Azure AZ-104/AZ-305, AWS SysOps/Architect, VMware VCP, Citrix CCE-V/CCP-V.
  • Process:
    ITIL v4, PRINCE2/PMP, TOGAF (preferred).
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