Sales Support Executive

4 days ago


Thiruvananthapuram, Kerala, India Wayvida Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are looking for a Sales Support Executive (Tech) with at least 1 year of experience in technical support. The ideal candidate should be a B.Tech graduate, fluent in both English and Hindi, and capable of handling customer queries related to technical products and services efficiently.

Key Responsibilities:

  • Provide technical assistance and support to customers via calls, chat, or email
  • Troubleshoot and resolve product or service-related issues
  • Document interactions and escalate complex issues to higher-level teams when necessary
  • Ensure a high level of customer satisfaction through timely and effective support

Skills and Qualifications:

  • Minimum 1 year of experience in technical/customer support
  • B.Tech degree in a relevant field
  • Excellent communication skills in English and Hindi (both mandatory)
  • Strong problem-solving and technical troubleshooting skills
  • Basic understanding of software/hardware systems preferred

Job Types: Full-time, Permanent

Work Location: In person


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