Front office Executive

22 hours ago


Sikandar Agra Uttar Pradesh, India UJALA CYGNUS RAINBOW HOSPITAL, AGRA Full time ₹ 14,000 - ₹ 20,00,000 per year

Key Responsibilities:

  • Greet and assist patients, visitors, and staff in a courteous and professional manner.
  • Manage patient registration, admission, and discharge processes.
  • Schedule and confirm appointments for consultations, tests, and procedures.
  • Answer incoming phone calls and route them appropriately.
  • Provide accurate information about hospital services, doctors' availability, and procedures.
  • Maintain confidentiality of patient records and personal information as per HIPAA and hospital policies.
  • Coordinate with departments (billing, nursing, diagnostics) to ensure seamless patient flow.
  • Collect and verify insurance information and personal identification.
  • Handle basic billing and payment collections at the front desk.
  • Maintain cleanliness and organization of the front office area.
  • Manage complaints or issues promptly and escalate to the concerned department when required.

Job Type: Full-time

Pay: ₹14, ₹20,000.00 per month

Work Location: In person



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