Incident Manager

Job Requirements Phenom Introduction: Our purpose is to help a billion people find the right work Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our...

Incident ManagerCompetitive Salary and Benefits :Systal is an Information Technology services integrator. We help our customers maximise the value of technology by advising on IT strategy, deploying and integrating technologies, and manage elements of their infrastructure on their behalf. Our ability to provide these best-in-class solutions are due to our...

Roles and Responsibilities:Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.Manage the end-to-end incident lifecycle...

The RoleLeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...

Managing major incidents - Responsible for handling P1, P2, P3 and P4 Critical Incidents till closure and follow the Incident management process.Responsible for overall coordination of the incident management process, in particular whenever there are major incidents, Potential Service impacting Incidents and Non service impacting Incidents.Coordinating...

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.The Success Incident Manager is an individual contributor position tasked with the effective management of case escalations and customer or product incidents, ensuring...

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.The Success Incident Manager is an individual contributor position tasked with the effective management of case escalations and customer or product incidents, ensuring...

Major Incident Manager (Escalation Management Team)Location: Hyderabad & PuneExperience: 8-15 yearsImmediate Joiner preferred.Kindly share resume to with Sub of "MIM" along with notice period.ResponsibilitiesWe are seeking a proactive and skilled Major Incident Manager to join our Escalation Management team. In this critical role, you will lead...

About the Role:Work closely with engineering, product, and leadership teams to manage incident escalations effectively.Experience with tools like Splunk, Grafana, JIRA, or ServiceNow is a plus.Attend post-incident reviews and help document root causes and next steps.Communicate clearly with business teams before, during, and after incidents.Act as the main...

We are seeking a highly skilledCritical Incident Managerto oversee the end-to-end management of major incidents across business-critical systems and services. The role is responsible for ensuring timely resolution, effective stakeholder communication, and continuous improvement of incident management processes to minimize business impact and enhance service...