Incident Management Specialist

Job purpose: The Customer Technology Incident Specialist, positioned within the Customer Technology department of Customer Experience, is responsible for managing the complete lifecycle of technical incidents. This role involves identifying, classifying, responding to, and resolving incidents related to Transporeon platform and its products.  Please note...

Incident Management Specialist CoCWe are looking for an Incident Management Specialist CoC to be part of our Nestlé Nespresso Digital and Tech Team.Position Snapshot:Location: Bengaluru, Karnataka, IndiaType of Contract: PermanentGrade: Band 2Type of work: HybridWork Language: Fluent Business EnglishThe Role:In this position, the successful candidate will...

Job Description Job purpose: The Customer Technology Incident Specialist, positioned within the Customer Technology department of Customer Experience, is responsible for managing the complete lifecycle of technical incidents. This role involves identifying, classifying, responding to, and resolving incidents related to Transporeon platform and its products....

Job Description Key Responsibilities: - Lead and coordinate the incident management lifecycle, including detection, logging, classification, investigation, escalation, and resolution. - Act as the central point of contact during high-priority (P1/P2) or major incidents. - Facilitate incident bridges and drive timely resolution by collaborating with...

Job purpose:The Customer Technology Incident Specialist, positioned within the Customer Technology department of Customer Experience, is responsible for managing the complete lifecycle of technical incidents. This role involves identifying, classifying, responding to, and resolving incidents related to Transporeon platform and its products. Please note that...

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

Incident Management:Manage and prioritize complex IT service incidentsDevelop and implement incident response strategiesCoordinate communication between technical teams and stakeholdersEnsure incidents are logged, tracked, and resolved within agreed SLAsStakeholder Communication:Communicate incident status to management and...

DescriptionIncident Manager - Job Description Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles.Monitoring alerts or incidents and acknowledgement per defined SLA.Perform health check activities and monitor performances of infrastructure components & applications.Engage third parties (as...

Overview Triage and analyze the major incident using the known triage data gathered, support documentation, and define procedures. Facilitate, manage, and document the Incident throughout the lifecycle of the Incident. Proactively lead and drive outages to quick service restoration; provide support and leadership for all events, especially high priority...

Job Description Job Overview Intralinks is seeking a motivated, energetic individual with strong technical knowledge, project management, and communication skills for the position of Incident Manager. This individual will be responsible for driving incident resolution across the Intralinks organization. The Incident Manager will be part of the Service...