Incident Manager
2 weeks ago
- Managing major incidents - Responsible for handling P1, P2, P3 and P4 Critical Incidents till closure and follow the Incident management process.
- Responsible for overall coordination of the incident management process, in particular whenever there are major incidents, Potential Service impacting Incidents and Non service impacting Incidents.
- Coordinating interfaces between incident management and other service management processes.
- Driving the efficiency and effectiveness of the incident management process.
- Monitoring the effectiveness of incident management and making recommendations for improvement.
- Developing and maintaining the incident management process and procedures.
- Drive and Follow IRC/ PIR calls and follow (Internal Review Committee) process.
- Responsible to prepare the IRC/ PIR Slide deck.
- Update IRC /RCA Follow up actions and follow up till closure.
- Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.
- Excellent communication skills and flexible to perform assigned tasks.
- Responsible for Effective Communication to the stakeholders.
- Prepare and Publish Major incident review and coordinate effectively for RCA resolution with Problem management.
- Work in conjunction with respective parties/vendors to drive the improvements and performance.
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Incident Manager
4 weeks ago
Bengaluru, India Systal Technology Solutions Full timeIncident ManagerCompetitive Salary and Benefits :Systal is an Information Technology services integrator. We help our customers maximise the value of technology by advising on IT strategy, deploying and integrating technologies, and manage elements of their infrastructure on their behalf. Our ability to provide these best-in-class solutions are due to our...
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Incident Manager
5 days ago
Bengaluru, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:- Work closely with other IT and business teams to ensure seamless coordination during incidents.- Participate in on-call rotations and provide support during major incidents and outages.- Contribute to the development and maintenance of the incident management...
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Incident Manager
3 days ago
Bengaluru, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience. Key Responsibilities: Work closely with other IT and business teams to ensure seamless coordination during incidents. Participate in on-call rotations and provide support during major incidents and outages. Contribute to the development and maintenance of the incident management...
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Incident Manager
10 hours ago
Bengaluru, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:- Work closely with other IT and business teams to ensure seamless coordination during incidents.- Participate in on-call rotations and provide support during major incidents and outages.- Contribute to the development and maintenance of the incident management...
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Incident Manager
4 days ago
Bengaluru, Karnataka, India New Groyp Talentoj Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRoles and Responsibilities:Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.Manage the end-to-end incident lifecycle...
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Incident Manager
6 days ago
Bengaluru, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...
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Incident Manager
2 days ago
Bengaluru, India SourceFuse Full timeSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...
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Incident Manager
6 days ago
Bengaluru, Karnataka, India SourceFuse Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...
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Incident Manager
3 days ago
Bengaluru, Karnataka, India LeadSquared Full time ₹ 6,00,000 - ₹ 18,00,000 per yearThe RoleLeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...
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Incident Manager
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeWe are Hiring an Incident Manager at Flipkart for Bangalore location. Exp : 12+ years Designation - Incident Manager / Senior Incident Manager. A person has to manage a 15+ team members Location-Bangalore Mode of work - Work from the office. If interested please apply here : About the team Reliability and Productivity Engineering (aka RPE) organisation’s...
